Top Operations Jobs in Los Angeles, CA

Leads end-to-end servicing for asset-based and syndicated loan portfolios, managing a multi-location team of 6–10 representatives. Oversees loan maintenance, settlements, reconciliations, accruals, fees, accounting controls, agreement compliance, EOD/EOM deliverables, variance analysis, client service, risk mitigation, process improvement, and system enhancements. Partners with relationship managers, underwriters, collateral teams, and external customers while managing staffing, budgets, regulatory compliance, and talent development.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Own Revenue and Onboarding Operations for Toast Retail, partnering with Sales and Onboarding leaders to improve pipeline, conversion, productivity, onboarding throughput, and time-to-go-live. Diagnose operational data, design and launch growth pilots, define process and system requirements, improve sales-to-onboarding handoffs, and drive cross-functional adoption. The role requires hands-on roadmap ownership, SQL analysis, Salesforce fluency, applied AI usage, and influence across technical and business teams.

Own CX operations roadmap initiatives from concept through delivery, identifying opportunities for automation and AI. Build and optimize Salesforce and Intercom workflows, integrations, reports, dashboards, surveys, and routing logic. Partner with Engineering, Business Systems, BI, Sales, Finance, Marketing, and Enablement to deliver cross-functional solutions, drive adoption, and manage change. Analyze CX metrics including NPS, CSAT, retention, support, and success data to provide leadership recommendations while tracking risks, dependencies, and initiative progress.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Owns revenue operations strategy and GTM planning, including forecasting, annual planning, business reviews, incentive design, analytics, KPI dashboards, and performance insights. Partners with Finance, Product, and Operations to improve sales productivity, align headcount with revenue goals, and execute multi-quarter strategic workstreams. The role translates complex data into leadership recommendations and manages cross-functional projects in a fast-paced environment.

Leads a global Deal Operations team responsible for exception quoting, case management, approval queues, service levels, and quarter-end execution. Drives cross-functional improvements across Sales, Finance, Renewals, IT, and CPQ, translating system complexity into recommendations, reducing manual work through process optimization and automation, and serving as the escalation point for complex quoting. Manages team performance, hiring, documentation, governance, and operational change.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Own marketing and partnerships operations infrastructure, including HubSpot workflows, lead routing, scoring, attribution, lifecycle management, campaign tracking, Salesforce integrations, and PartnerStack administration. Improve funnel efficiency, pipeline hygiene, lead conversion, and channel ROI through automation, reporting, forecasting, and data governance. Collaborate with Marketing, Partnerships, Sales, Customer Success, Business Systems, and Analytics teams to implement scalable revenue processes.

Provides onsite IT infrastructure and workplace technology support across manufacturing facilities. Monitors network and server performance, troubleshoots infrastructure issues, manages incidents, analyzes protocols, deploys hardware and software, maintains technology inventories, supports backup and disaster recovery, coordinates vendors and technical teams, contributes to IT projects, and helps automate infrastructure management.

Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Lead Headway’s customer experience operation across Agent Success, Customer Care, Programs, and Systems, managing over 100 employees and 800 partner agents. Own end-to-end support quality, performance, staffing, forecasting, costs, training, QA, procedures, systems, and AI-enabled automation. Partner with Product and R&D to improve customer experience and reduce support demand while developing a high-performing leadership team.

Leads sales compensation operations, including quota assignment, crediting, commission calculations, data pipelines, audits, governance, and payouts. Manages and develops an operations team while partnering with Sales, Finance, Revenue Operations, and senior leadership. Oversees Pigment and Salesforce administration, improves automation and data integrity, resolves exceptions, delivers operational reporting, and ensures compensation plans are executed accurately, transparently, and on schedule.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Owns AI-powered tools and strategic analytics for Headway’s provider growth and revenue operations. Responsibilities include optimizing provider outreach and conversion, analyzing funnel trends, pipeline health, and cohort performance, supporting weekly business reviews and executive reporting, and enabling sales leaders to self-serve performance insights. The role requires strategic initiative ownership, strong analytical and forecasting skills, and collaboration with revenue leadership in a growth-stage environment.

Lead Revenue Operations, owning CRM architecture, data infrastructure, forecasting, reporting, compensation and territory design, and oversight of Deal Desk and Enablement. Drive GTM alignment, implement revenue technology and AI-powered automation, and support PLG and enterprise motions to scale ARR and operational efficiency.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Join TekniPlex's talent community to stay connected for future opportunities across various fields, contributing to innovative material solutions.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.

Supervise Operations Specialists processing housing-related applications, payments, move-in assistance, and financial transactions. Ensure accurate records, compliance, reporting, and timely resolution of complex cases. Lead team coaching and performance management, coordinate with Finance, case managers, vendors, funders, and other partners, and improve workflows to increase accuracy, efficiency, and client-centered service delivery.

Supports the CEO through end-to-end travel planning, complex itinerary and logistics management, calendar optimization, daily administrative coordination, and accurate contact management. The role requires proactive problem solving, strong judgment, discretion, operational precision, and comfort working in a fast-moving, high-trust environment. The associate will use Google Workspace, Slack, Notion, travel booking platforms, and AI-enabled productivity tools to improve executive effectiveness and business operations.

Leads resource planning and operational strategy for Activision’s Call of Duty studios. Responsibilities include maintaining resource and budget forecasts, analyzing operational data, explaining variances, supporting financial planning, preparing leadership updates, coordinating business reviews, and executing cross-functional strategic initiatives. The role synthesizes quantitative and stakeholder input into actionable recommendations, improves organizational processes, and partners with studio, finance, corporate, and executive teams.

Coordinates ERP master data, BOM accuracy, MRP processes, purchasing transactions, inventory activities, forecasts, reports, and ERP support requests. Serves as the unit’s ERP super user and liaison between purchasing, production, finance, vendors, and operations. Reviews BOM changes, manages material requests and substitutions, supports physical inventory and month-end activities, trains employees on ERP purchasing functions, and assists with production backflushing and goods issue transactions.