Top Customer Success Jobs in Los Angeles, CA

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

As a Senior Customer Success Manager, you will manage customer relationships, drive adoption and retention strategies, and collaborate cross-functionally to ensure customer satisfaction and growth.

This role involves supporting account management teams in delivering client experiences, managing client requests, tracking deliverables, and communication across teams.

As a Customer Success Specialist, you will manage client relationships, drive revenue growth, and improve customer success on Snap's platform by providing technical support and collaboration across functional teams.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.

Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.

The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.

The Customer Success Manager builds strong relationships with clients to drive platform adoption, manage renewals and expansions, and ensure customer satisfaction and retention.

Manage customer relationships, drive product adoption, and collaborate cross-functionally to ensure customer satisfaction and revenue growth for enterprise clients.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Customer Success Manager at SailPoint ensures customer satisfaction, manages relationships, facilitates renewals, and advocates for customers' success through the effective use of SailPoint solutions.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

As a Supervisor of the Customer Success Team, you will lead a team of Concierge Agents, managing operations, improving customer experience, and resolving escalations while fostering collaboration and alignment across the organization.

The Customer Success Manager will drive adoption, utilization, retention, and satisfaction for the RapidDeploy product, ensuring customer advocacy and collaborating across departments.

The Customer Success Manager will drive product adoption and customer satisfaction, manage relationships, track renewals, and collaborate cross-departmentally to enhance customer success.

Customer Success Managers engage with SMB customers to drive business success through interactive meetings, technical support, and customer engagement strategies. Responsibilities include data analysis, problem solving, and revenue retention discussions.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Quality Assurance Manager will lead QA strategy, manage teams, and ensure consistent high-quality support in customer success operations.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.