Top Customer Success Jobs in Los Angeles, CA

The Customer Success Associate collaborates with Public Sector clients to enhance their operations using IoT technology, developing success plans, and facilitating workshops and reviews.

This role involves supporting account management teams in delivering client experiences, managing client requests, tracking deliverables, and communication across teams.

The Customer Success Manager will build relationships, enhance product usage, monitor customer satisfaction metrics, and support customer growth while collaborating with teams.

The Senior Customer Success Manager will enhance customer health, optimize product usage, and deliver strategic success plans. They will mentor new team members, track client progress, deliver actionable insights, and align BlackLine tools with customer goals to reduce churn and drive value.

Manage a portfolio of clients within the home services division, focusing on building relationships, achieving revenue goals, and delivering project success.

As a Customer Success Specialist, you will manage client relationships, drive revenue growth, and improve customer success on Snap's platform by providing technical support and collaboration across functional teams.

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Senior Customer Success Manager delivers a consultative strategy for BlackLine customers, ensuring product adoption, satisfaction, and helping them achieve corporate goals through workshops and reviews, while also mentoring new CSMs and leading customer events.

Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

The Customer Success Manager ensures customer retention by managing a portfolio of complex customers, guiding their digital learning initiatives, and driving expansion and renewal by aligning services with their goals.

The Digital Customer Success Manager at mabl focuses on customer adoption, value realization, and retention through digital engagements, leveraging Gainsight and data analysis to improve customer health and collaboration with cross-functional teams.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

The Quality Assurance Manager will lead QA strategy, manage teams, and ensure consistent high-quality support in customer success operations.

The Quality Assurance Manager will oversee QA programs, develop teams, drive strategy, and ensure high-quality customer support experiences across multiple sites.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Client Success Manager will manage client relationships, ensuring satisfaction, overseeing program operations, and leading cross-functional collaboration to enhance client experiences and outcomes.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.

The Customer Success Manager will drive adoption, utilization, retention, and satisfaction for the RapidDeploy product, ensuring customer advocacy and collaborating across departments.