Top Customer Success Jobs in Los Angeles, CA

The Accounts Receivable Specialist will manage the billing process for media revenue, invoice clients, respond to inquiries, collaborate with the Partnerships team, review contracts, assist in month-end close operations, and document processes to ensure compliance and efficiency.

The Billing Support Specialist provides essential billing support to healthcare providers and administrative teams, resolving technical issues and guiding users through the platform. Main responsibilities include managing customer support cases, ensuring compliance with healthcare regulations, and improving user documentation while meeting customer satisfaction targets.

The Senior Customer Relations Representative will assist customers by addressing inquiries, resolving issues, and collaborating with various operational departments. The role requires strong problem-solving and communication skills, as well as the ability to process customer adjustments and maintain accurate records. The representative will also engage internally and externally to ensure customer satisfaction and effective issue resolution.

The Director of Customer Education will lead the development and execution of scalable education programs for customers, focusing on enhancing engagement and satisfaction through onboarding, educational resources, and collaboration with internal teams. This role requires experience in customer education strategy within a SaaS environment, managing educational content, and leveraging AI tools.

As a Contract Platform Specialist Manager at PwC, you will lead enhancements to the Icertis CLM platform, implement AI capabilities, and ensure compliance with regulatory standards. You will also mentor junior staff, manage client accounts, and foster a collaborative team culture to drive continuous improvement and innovative solutions.

The Service Desk Analyst will provide technical support for software and hardware, configure Windows, Linux, and Apple computers, manage tickets in the Jira system, and assist in inventory and asset management. They will ensure systems are up-to-date and help identify and escalate recurring issues.

The Regulatory Specialist ensures compliance with regulations for Pet Food and Supplement products, reviews labeling and product quality, maintains registrations, audits contract manufacturers, and supports international regulatory requirements. They help navigate regulatory changes and provide counsel on compliance issues.