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Top Tech Support Jobs in Los Angeles, CA
Artificial Intelligence • Fintech • Software
As a Technical Support Engineer, you will troubleshoot technical issues for customers, manage support cases, and ensure successful integration outcomes.
Top Skills:
APIsOauthPostmanSAMLSftpSQLSso
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
Provide technical support for healthcare professionals via phone and email, manage support tickets, and collaborate with teams to improve user experience.
Top Skills:
CRMZendesk
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Reposted 15 Days AgoSaved
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Reposted 5 Hours AgoSaved
Easy Apply
Easy Apply
Aerospace • Other
As a Customer Support Associate, you will triage and troubleshoot customer issues, provide technical support, and collaborate with teams to improve the overall customer experience in the Starlink division.
Top Skills:
Hardware TroubleshootingNetworkingSoftware DevelopmentTechnical Support
3D Printing
The role involves advanced technical troubleshooting for Omny platform users, resolving escalated tickets, analyzing SQL logs, drafting documentation, and collaborating with DevOps.
Top Skills:
APIsOmny PlatformSQL
Financial Services
The Technical Support role involves configuring software/hardware, onboarding users, troubleshooting issues, and collaborating with sales for POS inquiries.
Top Skills:
ExcelWord
Financial Services
The role involves installing, configuring software/hardware, onboarding users, troubleshooting, and collaborating with departments to enhance customer support.
Top Skills:
ExcelHardwareSoftwareWord
Financial Services
The Technical Support role involves assisting clients, troubleshooting software/hardware issues, and training users on new systems. Requires bilingual proficiency in Vietnamese.
Top Skills:
ExcelWord
New
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Information Technology • Software
The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
Beauty
The Technical Support Representative provides technical customer support, troubleshoots issues, manages cases, and ensures a positive customer experience, primarily through phone interactions.
Top Skills:
ExcelSmartsheet
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.
Healthtech • Telehealth
Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.
Top Skills:
Field Service EngineeringRepair MethodologyTechnical Support
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Information Technology • Consulting
As a Technical Support Engineer, you will diagnose technical issues, provide solutions, and ensure customer satisfaction across various environments, collaborating with teams for process improvements.
Top Skills:
APIsCustomer Support ToolsLinuxSQLTicketing SystemsWeb BrowsersWindows
Artificial Intelligence • Healthtech
The Technical Support Engineer will ensure customer satisfaction by troubleshooting issues, supporting integration, and providing excellent communication, particularly in a SaaS health tech environment.
Top Skills:
JavaScriptNode.jsPythonSQL
Fintech • Payments • Financial Services
Provide payments-related technical support via phone, email, and chat; triage and escalate tickets; configure POS terminals, pin pads, and gateways; troubleshoot connectivity and processing errors; coach clients and sales partners; maintain records and compliance; support escalations and improvement projects.
Top Skills:
Microsoft Office,Tsys,Pos Systems,Pos Terminals,Pin Pads,Ach,Proprietary Payment Gateway,Gprs,Tcp/Ip,Dial-Up
Software
The Technical Support Analyst will manage software platform and infrastructure, provide technical support, and ensure system performance and availability.
Top Skills:
AzureDhcpDnsLinuxScriptingSystem Monitoring And Management ToolsTcp/IpUnixWindows
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills:
DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.
Top Skills:
AWSAzureGCPPythonSQL
Fintech • Financial Services
Provide support to customers of the MoveDocs platform by educating them on features, troubleshooting technical issues, and assisting with IT requests.
Top Skills:
Microsoft TeamsZoom
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Top Companies in Los Angeles, CA Hiring Tech Support Roles
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