Top Tech Jobs & Startup Jobs in Los Angeles, CA

Manage and grow relationships with private capital clients; design and implement tailored personal and commercial insurance programs; advise on risk management across assets, operations, real estate and executive liability; negotiate coverage and placements with carriers; conduct coverage reviews; support new business development; coordinate renewals, policy changes and claims support while staying current on market trends and emerging risks.

Serve as the technical bridge between Customer Success and Engineering: triage and resolve customer issues, perform root cause analysis, produce implementation-ready solutions, manage change control and feature flagging, support ITIL incident/problem/change processes, monitor SLOs, and drive continuous improvement through documentation and trend analysis.

Design, build, and maintain Scala-based ETL and streaming data pipelines, APIs, and data microservices in Azure. Optimize LLM fine-tuning and RAG workflows, support DevOps/CI-CD practices, document standards, mentor engineers, and manage data ingestion frameworks for analytics and partner integrations.

Lead sourcing for assigned internal client groups, run RFXs in Scanmarket, research and negotiate supplier contracts, measure sourcing value, and manage multiple projects to deliver cost savings.

Lead and coach the Customer Experience team across phone, email, chat, social and digital channels. Manage daily operations, performance metrics, QA coaching, workforce planning, escalations, and compliance. Partner cross-functionally to resolve recurring customer pain points, support onboarding and training, and implement new technology and self-service capabilities to improve customer outcomes and operational efficiency.

Design and lead end-to-end VMS integration solutions (Fieldglass, VNDLY, Beeline). Own architecture, HRT configuration, data modeling, integrations, testing, documentation, and technical leadership across onshore/offshore teams.

Support and improve clinical data integrations (database extracts, HL7v2, FHIR), monitor integration health, troubleshoot incidents, own client communications and SLAs, develop SOPs/playbooks, coordinate cross-functional teams, and participate in on-call rotations to ensure compliant, scalable integrations.

The Deal Desk Associate will support deal desk execution, pricing strategy, RFP responses, and contract administration, operating in a fast-paced environment and collaborating with multiple teams across the organization.

Manage public sector renewal pipeline and execute full-cycle renewal sales for government accounts. Coordinate discovery, demos, proposals, quotes, BVAs, upsell/cross-sell, and forecasting in Salesforce. Track solicitations, build response strategies using GovWin/Bloomberg/agency sites, collaborate with internal teams and partners, and deliver accurate forecasts while contributing competitive insights to improve go-to-market strategy.

Provide end-to-end technical support for enterprise SaaS customers: troubleshoot APIs, integrations, SAML/SSO, AI/LLM features; replicate defects, produce actionable engineering reports, create knowledge-base articles, and collaborate with Customer Success to resolve complex data and product issues.

Lead OneStream implementations and managed services engagements: gather requirements, design and configure solutions, write business rules, manage project delivery, run workshops, support integrations, provide client training, and oversee monthly administrative and support activities.

Lead and deliver OneStream CPM implementations and managed services: gather requirements, design solutions, write business rules, oversee integrations, manage teams, run workshops, provide support, and ensure project quality and documentation.

Lead design, implementation, and support of high-availability telecom network infrastructure (IP/MPLS, carrier Ethernet). Define architecture and KPIs, optimize performance, troubleshoot outages, mentor junior staff, produce documentation, and coordinate cross-functional engineering and project teams.