Top Tech Jobs & Startup Jobs in Los Angeles, CA

Partner with Account Executives on discovery, demos, proof-of-value engagements, RFPs, and enterprise security reviews. Translate on-chain risk into business terms for executives and technical stakeholders, develop customized demonstrations, advise customers on integrations and compliance, and represent the company at industry events. Collaborate with Product, R&D, Security Engineering, and Customer Success to influence product direction, improve sales processes, and support customer onboarding and adoption.

Leads the strategic account organization and a team of Customer Success and Strategic Account Managers. Owns renewals, gross and net revenue retention, expansion quota, account planning, customer health, platform adoption, executive relationships, and risk mitigation. Partners cross-functionally with Product, Delivery, Support, Finance, Legal, and Revenue Operations to drive customer outcomes, forecast accuracy, enterprise account growth, and team performance.

Lead and mentor a team of engineers while contributing hands-on to complex features. Define architecture, drive development best practices, conduct code reviews, coordinate cross-functional requirements, and ensure timely delivery of high-quality ecommerce marketplace software.

Build and maintain core products and collaborate on larger consulting projects using TypeScript, Python, FastAPI, Next.js, GCP, and generative AI frameworks. The role involves hands-on software development within a rapidly growing, remote team serving Saudi Arabia and the GCC.

Leads product marketing strategy, including buyer and competitive intelligence, positioning, messaging, go-to-market planning, product launches, sales enablement, thought leadership, and marketing performance measurement. Partners cross-functionally with Product, Marketing, and Sales to improve acquisition, retention, expansion, and commercial impact across global markets.

Designs, develops, maintains, and optimizes complex data systems, SQL databases, ETL processes, data warehouses, reports, and .NET applications supporting pharmacy benefit management. Responsibilities include database performance tuning, troubleshooting pharmacy claims processes, developing scalable solutions, documenting technical designs, participating in Agile ceremonies, collaborating with stakeholders, mentoring teammates, and ensuring healthcare data compliance.

Leads global client engagements focused on leadership development, including designing and delivering executive workshops, advising organizations on leadership systems, developing thought leadership, managing client relationships, and mentoring consultants. The role requires extensive professional services or coaching experience, strong facilitation and project management skills, advanced personal contemplative practice, and the ability to work effectively with senior stakeholders in a virtual international environment.

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.

Leads Intradiem’s Technical Support organization, owning post-go-live customer experience, support strategy, operating models, SLAs, escalations, staffing, and performance. Drives AI transformation, automation, continuous improvement, platform migration support, critical incident response, customer communications, root-cause analysis, and compliance. Develops multilevel technical teams, manages outsourced support partners, and collaborates with Implementation, Customer Success, Product, and Engineering. Requires extensive technical support leadership experience in SaaS environments, including integrations, APIs, cloud platforms, AI support tools, and executive stakeholder management.

Manage strategic B2B SaaS accounts by driving onboarding, adoption, retention, executive relationships, quarterly business reviews, expansion opportunities, and commercial negotiations. Translate customer feedback into product insights, support custom Salesforce reporting and workflows, monitor account health, resolve issues, maintain CRM data integrity, and collaborate cross-functionally to maximize customer ROI.