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Trustly

Client Support Specialist

3 Days AgoSaved
In-Office or Remote
2 Locations
21-24
Mid level
21-24
Mid level
Fintech • Payments • Financial Services
As a Client Support Specialist, you will provide omni-channel support, troubleshoot customer issues, and educate them about Trustly's products while ensuring ownership of their concerns.
Top Skills: Google SuiteSalesforceSlack
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Trustly

Senior Technical Writer, GenAI

17 Days AgoSaved
In-Office or Remote
2 Locations
80K-120K Annually
Senior level
80K-120K Annually
Senior level
Fintech • Payments • Financial Services
As a Senior Technical Writer, you will create clear content for customers and stakeholders on Trustly solutions, including FAQs and procedural manuals.
Top Skills: Salesforce
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Trustly

Support Performance Analyst

17 Days AgoSaved
In-Office or Remote
2 Locations
50K-75K Annually
Mid level
50K-75K Annually
Mid level
Fintech • Payments • Financial Services
The Support Performance Analyst analyzes performance trends, implements improvements, manages high-stakes escalations, and collaborates with teams to enhance customer support quality.
Top Skills: Salesforce ReportingSocial Listening Tools
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