Top Tech Support Jobs in Los Angeles, CA

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The role involves providing escalation support for customer technical issues, creating documentation, and collaborating with internal teams, with a strong focus on customer service and technical solutions.

As a Technical Support Account Manager, you'll manage strategic SaaS and On-Premise customers, ensuring satisfaction and addressing operational challenges while acting as their trusted advisor.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Technical Support Analyst provides client support by investigating issues, managing tickets, coordinating with engineering teams, and ensuring client satisfaction.

This role involves providing L1 technical support for enterprise customers, troubleshooting issues, and collaborating with engineering teams while ensuring excellent customer service and documentation.

The Technical Support Specialist provides high-quality support for a SaaS-based CLM platform, resolving technical issues for enterprise customers. They leverage AI tools, manage integrations, and enhance customer experience through collaboration and proactive support.

The Technical Support Engineer resolves complex technical issues, engages with customers, manages cases, and ensures operational continuity while contributing to knowledge improvements.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

Manage project activities for Technical Support and User Engagement, coordinating documentation and training, while ensuring compliance with federal practices.

Lead Technical Support and User Engagement activities for a federal data access program, managing documentation and user engagement tasks while overseeing program operations.

The Senior Technical Support Specialist provides product and technical support to customers, resolving complex issues, documenting processes, and collaborating with various teams to ensure customer satisfaction.

The Applications Engineer supports customers by providing technical solutions, managing product performance, and collaborating cross-functionally to drive sales growth and innovation in packaging solutions.

The Director of Technical Support will lead the Technical Support Engineering team, defining strategies and improvements for customer experience, complex issue resolutions, and team development in a SaaS environment.

As a Principal Technical Support Specialist, you resolve complex customer issues, act as an escalation point, mentor peers, and drive process improvements.

As a Level 2 Technical Support Specialist, you provide advanced support and troubleshoot complex issues, mentor team members, and improve customer satisfaction processes.

The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.

The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.

The Partner Support Escalation Engineer manages technical issues between Arlo and partners, ensuring resolution and support for IoT products. Responsibilities include relationship management, troubleshooting, cross-functional collaboration, and documentation maintenance.

As a Technical Support Analyst, you'll troubleshoot issues, educate merchants, and collaborate with teams to improve customer experience and resolve technical problems.

The Technical Support Engineer II resolves customer issues related to Rocket Software products, ensuring effective communication and support in a fast-paced environment.

Oversee contract execution for Technical Support and User Engagement, ensuring compliance, stakeholder engagement, and performance alignment.

Provide technical support and escalation assistance for Merge Healthcare products, ensuring customer satisfaction through effective problem resolution and communication.

Provide technical assistance and troubleshooting for Calix Access products, focusing on Cloud-based EMS applications, while collaborating with teams to resolve network issues.

The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.