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Top Tech Support Jobs in Los Angeles, CA
Information Technology • Software
This role provides technical support for security detection systems and involves on-site support, troubleshooting, and training. Significant travel is required, with responsibilities including system audits, product performance assessment, and mentoring field service technicians.
Top Skills:
Checkpoint Security Screening SystemsElectric/Mechanical Equipment IntegrationExplosive Detection SystemsExplosive Trace DetectionMs Office SuiteSpecialized Software ProgramsX-Ray Detection Equipment
Software
The Technical Support Analyst II provides advanced technical support for business management software applications, managing support tickets, diagnosing complex issues, and ensuring customer satisfaction.
Top Skills:
Erp SolutionsMicrosoft SqlWindows Environments
Database
As a Technical Support Specialist at Attio, you'll provide technical assistance to customers, troubleshoot issues, and improve support processes. You'll advocate for customers' needs and work collaboratively with cross-functional teams to ensure excellent service delivery. Strong communication and problem-solving skills are essential to succeed in this customer-focused role.
Top Skills:
AIAPIsCrmsIntercomLinearZapier
Artificial Intelligence • Healthtech • Analytics • Biotech
Provide technical support for Philips MR products, manage escalations, coach field engineers, and improve service processes. Requires troubleshooting and engineering knowledge.
Top Skills:
DicomMicrosoft Office SuiteNetworkingPacsSiebel Crm
Information Technology • Mobile • Social Media
Provide first-line technical support for the Mogli SMS & WhatsApp application, troubleshoot issues, escalate to senior teams, configure basic automations, maintain Salesforce Cases, contribute to knowledge base, test product releases, and advocate for client priorities.
Top Skills:
AppexchangeMogli Sms & WhatsappSalesforceSalesforce FlowSmsWhatsapp
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.
Top Skills:
AWSAzureGCPPythonSQL
Fintech • Software
Provide technical support to customers, troubleshoot software and hardware issues, maintain documentation, and ensure exceptional customer experience.
Top Skills:
Computer HardwareLinuxMS OfficeNetworkingSalesforceSoftwareTech SupportWindows
Fintech • Payments • Financial Services
The Technical Support Representative I provides technical support for payment processing, ensuring client satisfaction through communication and effective problem resolution while handling various customer inquiries and maintaining system knowledge.
Top Skills:
Microsoft SuitePoint-Of-Sale SystemsTsys
Cloud • Software • Analytics
Provide technical support to customers by diagnosing and troubleshooting issues, documenting procedures, and educating users on products and services.
Top Skills:
Cloud-Based TechnologiesLinuxProgramming LanguagesWindows
Security • Software
The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.
Top Skills:
AWSAzure DevopsBashBitbucketDockerGCPGitGithub ActionsGitlabGitlabGrafanaGraphQLJenkinsKubernetesLinuxMySQLPostgresPowershellPythonRestWindows
Software
The OpenStack Technical Support Engineer troubleshoots complex issues in large-scale cloud environments, focusing on OpenStack and Kubernetes platforms, and leads incident management and resolution efforts.
Top Skills:
AnsibleCephChefCinderDockerElasticsearchGlanceGrafanaHelmInfluxdbKeystoneKubernetesLinuxMirantis Container RuntimeMySQLNeutronOpenstackPostgresPuppetRabbitMQSalt
Big Data • Fintech • Database • Analytics • Financial Services
As a Senior Client Technical Support Engineer, you will provide technical support for clients, troubleshoot issues, and collaborate with engineering teams to create solutions, with a focus on client satisfaction and product improvement.
Top Skills:
JavaScriptRest ApisSQL
New
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Software
The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.
Top Skills:
AWSGrafanaJavaScriptJIRALinux CliMongoDBNode.jsPagerdutyPythonSalesforceServicenowSlackSQLZendesk
Financial Services
As a Technical Support Specialist, you will address customer inquiries, resolve technical issues, and ensure a positive customer experience while collaborating with other departments.
Top Skills:
Chrome Dev ToolsPostgresSQLZendesk
Marketing Tech • Mobile • Software
Lead the Technical Support organization, ensuring efficient customer issue resolution and designing AI-driven support systems while collaborating with multiple departments.
Top Skills:
AIAPIsAutomation
Financial Services
The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.
Top Skills:
BashGoJavaScriptPython
Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.
Top Skills:
EosiOSIos-XrJunosNetworking TechnologiesOpen Source OsSonic
Reposted 9 Days AgoSaved
Enterprise Web • Information Technology • Mobile
The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.
Top Skills:
AWSCloudFormationDockerGithub ActionsGoOauthPostgresPythonRest ApisRubyTypescriptWebhooks
Artificial Intelligence • Machine Learning • Software
Provide primary support to customers using CDK's products through various channels, resolving technical issues and documenting inquiries.
Top Skills:
iOSLinuxMicrosoft O/SPc HardwareSQLUnixWindows
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Reposted 11 Days AgoSaved
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Cloud • Security • Software
As a Staff Technical Support Engineer, you'll resolve complex customer issues, engage with engineering teams, communicate effectively, and ensure exceptional customer satisfaction while participating in on-call support.
Top Skills:
Ci/CdDockerGitHelmKubernetesLinuxSecurity FrameworksTerraform
Reposted 11 Days AgoSaved
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Logistics
Provide first-line technical support for customers, diagnosing and resolving Level 1 issues related to robotic systems and infrastructure, while managing customer support tickets and ensuring compliance with SLAs.
Top Skills:
ItRemote Supporting ToolsRoboticsTechnical SupportTicketing Systems
Artificial Intelligence • Healthtech • Analytics • Biotech
The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.
Top Skills:
Biomedical EngineeringCommon Service DesktopCRMDicomElectrical EngineeringInsiteMechanical EngineeringNetworkingOs Field ServicePacsXr/Rf Systems
Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Reposted 14 Days AgoSaved
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Software
As a Customer Success Architect, you will deliver technical leadership, understand customer needs, architect solutions, and triage incidents to ensure customer engagement with Torq's products.
Top Skills:
APIsBashPython
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