Top Tech Jobs & Startup Jobs in Los Angeles, CA

Serve as primary customer contact to resolve inquiries via calls and email, troubleshoot issues, document interactions in the CRM, collaborate with internal teams, and provide feedback to improve products and workflows. Maintain strong product knowledge and de-escalation skills.

Provide 1st-tier desktop support for employees and clients, troubleshoot Windows and macOS systems, manage account provisioning and file-sharing environments, collaborate with international teams and 3rd parties, and support AV/media solutions including Avid systems to maintain high availability and performance.

Conduct trade practice surveillance, support customer onboarding, prepare CFTC regulatory filings, maintain exchange policies, investigate potential violations, monitor market participation and underlying industry news, and provide rotational coverage during live market hours.

Own go-to-market strategy and execution for YCharts data products, partnering with Product, Marketing, Sales, and Customer Success. Responsibilities include launch planning, product positioning, messaging, sales enablement, customer and competitive research, internal and external communications, and coordinating multiple concurrent launches. The role translates complex financial products and market data into clear customer value for wealth managers, advisors, and asset managers.

Owns sales compensation policy strategy, crediting frameworks, exception governance, audits, and field enablement. The role manages compensation policies across draws, transfers, promotions, terminations, clawbacks, renewals, overlays, splits, and non-standard deals. It partners with sales and cross-functional leaders, documents decisions, improves governance controls, and translates recurring exceptions into policy and plan changes.

Own the Global Support organization’s annual operating plan, capacity, headcount, and cost models. Lead monthly and quarterly business reviews, develop reporting frameworks, validate metrics, and provide executive-level insights and recommendations. Partner cross-functionally with Support, Finance, Workforce Management, and People to improve productivity, staffing, cost-to-serve, vendor strategy, and customer experience. Use AI and self-service analytics tools to accelerate modeling, reporting, and operational decision-making.

Manage scaled customer success for complex mid-market accounts using Samsara’s IoT platform. Responsibilities include driving adoption, demonstrating technical product value, diagnosing issues, leading customer workshops, recommending workflow transformations, developing action plans and success metrics, coordinating cross-functional teams, influencing product roadmaps, and supporting renewals and expansion.

Own GTM performance analytics, KPI and target setting, reporting, forecasting, compensation planning, and performance reviews across Sales and Post-Sales. Identify anomalies and optimization opportunities involving conversion, churn, productivity, pricing, packaging, segmentation, channel economics, and customer quality. Partner with Finance and GTM leaders to develop recommendations, lead strategic initiatives, and ensure data integrity while translating analysis into actionable business decisions.

Supports compensation operations in Workday and related HR systems by maintaining data, generating reports, conducting audits, testing system updates, and supporting annual and off-cycle compensation cycles. Coordinates documentation, meetings, trackers, templates, and leadership materials. Identifies data discrepancies, resolves issues, escalates risks, and contributes to process improvements, reporting enhancements, and administrative workstreams while maintaining confidentiality and data accuracy.

Manage GM sales and service agreements across North Central Texas dealerships. Advise dealer leadership, drive revenue, retention, customer experience, KPI performance, and program execution. Analyze marketing and merchandising plans, create annual business plans, resolve aftersales customer cases, and support warranty and policy requests. Frequent territory travel and dealership visits are required.

Manages GM dealer relationships across Vermont, New Hampshire, and upstate New York. Drives district revenue, customer retention, service and parts performance, customer experience, and KPI achievement. Advises dealership leadership, develops business plans, analyzes marketing and merchandising strategies, resolves aftersales customer cases, supports warranty and policy requests, and ensures execution of training and customer care programs. The role requires frequent territory travel and automotive dealership fixed-operations expertise.

Designs and operates batch, streaming, and real-time data platforms and pipelines using Spark, Kafka, Iceberg, Airflow, and cloud infrastructure. Owns data lake evolution, data quality, observability, reliability, governance, event instrumentation, schema management, and privacy controls for PII, retention, deletion, and residency. Leads complex initiatives end-to-end, troubleshoots production issues, mentors engineers, and develops AI agent harnesses that enforce data engineering standards and quality gates.

The Strategic Account Executive drives revenue growth in mid-market accounts, serves as a trusted advisor, manages strategic sales cycles, collaborates cross-functionally, and shares market insights to enhance product development.

Design and lead the technical strategy for search across Vannevar’s products. Build and improve full-text, vector, and LLM-powered retrieval systems, optimizing latency, relevance, index quality, freshness, and performance. Collaborate with ML, product, design, and mission strategy teams to translate user needs into search innovations. Apply expertise in information retrieval, NLP, machine learning, indexing, ranking, query parsing, tokenization, vector search, and evaluation frameworks.