Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads Lantern’s Consultant Relations function, owning major consulting and brokerage relationships, embedding the team in active deals, and improving referral quality, win rates, and account coverage. Builds named-account models, develops consultant-focused content, closes regional and segment coverage gaps, manages escalations, establishes outcome-based metrics, and partners cross-functionally with Sales, Client Success, Marketing, Clinical, Analytics, and other teams. Requires deep employer healthcare benefits expertise, strong consultant relationships, consultative sales experience, and proven people leadership.

Build and own lifecycle communication programs across onboarding, adoption, retention, and expansion. Define behavioral segments and triggers, write customer messaging, launch campaigns, measure outcomes in Mixpanel, and optimize through experimentation. Collaborate with Marketing, Product, Customer Success, and customer-facing teams. Help establish scaled digital customer success programs and pilot AI agents for personalized customer interactions.

Affiliate referral opportunity for well-connected professionals who can introduce qualified U.S.-based companies to Mode. Referrers identify companies with at least 20 employees and three years of operating history, connect decision-makers with Mode, and earn at least $50,000 or 6% of customer sign-up revenue for successful referrals. No full-time commitment or exclusivity is required, and participants may pursue additional sales involvement, commissions, and equity opportunities.

Leads enterprise business development and complex B2B sales across the Southern US. Responsibilities include creating growth strategies, securing and expanding enterprise accounts, managing consultative sales cycles, developing proposals, negotiating contracts, forecasting pipeline, meeting revenue targets, and coordinating with Product, Client Success, Operations, and implementation teams. The role requires executive relationship management, technical solution selling, strategic account planning, and experience selling hardware-enabled services.

Develop pricing strategies, commercialization recommendations, market research, competitive intelligence, financial models, and executive analyses for veterinary technology products. The role evaluates pricing models, product costs, customer willingness to pay, market opportunities, margins, and revenue impacts while partnering with Product, Finance, Commercial, Operations, M&A, and executive teams on launches, strategic planning, partnerships, and portfolio decisions.

Own the operational health, observability, reliability, and failover of AI model providers and endpoints. Build SLO monitoring, canaries, quality regression detection, automated provider-operations tooling, and load-testing systems. Lead incident response, communicate with external providers, produce reliability scorecards, and drive postmortems and corrective actions. Support capacity planning and launch readiness for high-volume LLM inference traffic.

Develop and support a cloud-native workload credentials management solution within a SaaS platform. Responsibilities include designing scalable full-stack services, orchestration, APIs, distributed systems, and microservices; providing technical leadership; leading projects through delivery; collaborating cross-functionally; mentoring engineers; and applying engineering best practices. The role requires extensive Go development, cloud and SaaS expertise, modern JavaScript frameworks, and experience operating enterprise systems at scale.

Own operating expense planning, budgeting, forecasting, reporting, and variance analysis. Design and support NetSuite, Ramp, and HubSpot systems while maintaining data integrity and scalable finance processes. Create dashboards and board-level reporting, use AI for recurring analysis, and translate complex financial data into actionable insights for leadership and budget owners. Collaborate cross-functionally in a fast-paced startup environment while ensuring compliance with accounting policies, GAAP, and legal requirements.

Leads the internal AI portfolio, identifying and prioritizing use cases, building prototypes, preparing data and knowledge for AI, managing partners and budgets, driving adoption, and establishing governance. Partners with executives, IT, Legal, and business teams to deliver measurable outcomes while ensuring security, compliance, and responsible AI practices.

Provide empathetic customer support through phone, email, and chat; resolve questions, complaints, escalations, and shipping issues; guide customers through Nutrafol products and website; build product expertise; manage queues and ad hoc projects; and identify ways to improve the customer experience. The role is fully remote for Pacific timezone candidates, with a Tuesday-Saturday schedule.