Top Customer Success Jobs in Los Angeles, CA

As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

Manage day-to-day client relationships and on-site operations for the Los Angeles market. Oversee and coach on-site coordinators, lead new account launches, perform regular site visits and audits, coordinate health inspections, and drive operational excellence to deliver exceptional workplace food program experiences.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

The Customer Success Program Manager leads the commercialization and adoption of Connected Health solutions in neuromodulation, ensuring product onboarding and site access. The role drives customer engagement and operational efficiencies, working with sales and stakeholders to enhance workflow integration and achieve commercial objectives.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Senior Customer Success Manager will oversee customer loyalty and adoption for SMB accounts, managing 35-38 accounts with a focus on driving value-based outcomes, retention, and expansion.

The Customer Success Manager will enhance customer experience, lead the Customer Service Team, improve retention strategies, and leverage data to optimize customer journeys across DTC and B2B channels.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

Manage customer relationships post-sale, drive product implementation, and ensure customer satisfaction, with a focus on deep partnerships and growth.

As a Customer Success Manager, you will ensure customer satisfaction, drive product adoption, identify expansion opportunities, and manage renewals, focusing on strong relationship building.

Manage East Coast enterprise customers to drive adoption, retention, and expansion of Anecdotes' AI-native GRC platform. Serve as primary customer liaison, deliver strategic guidance, monitor health and usage, run executive reviews, coordinate cross-functional responses, and lead renewals and expansions while maintaining accurate account documentation.

Manage and nurture a portfolio of mobile app customers to ensure successful implementation and adoption of RevenueCat. Act as a growth advisor: analyze customer data, propose actionable tactics, create educational content (workshops, guides), and collaborate with Product, Sales, and Marketing to influence product and drive customer revenue growth.

The Key Account Customer Success Associate manages relationships with key clients, supports POS implementation, conducts product demos, and ensures customer success through support and training.

Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The role focuses on managing the post-sale lifecycle for enterprise accounts, ensuring customer success, providing support, and fostering product improvements in the aerospace industry.

As a Senior Client Success Manager, you will be responsible for customer retention, identifying growth opportunities, and ensuring clients realize value from Later’s products and services.

Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.

The Customer Success Lead at Lightspark will manage strategic customer relationships, drive account growth, advocate customer needs to product teams, and deliver strategic business reviews based on data-driven insights.

Lead end-to-end technical implementations for mid-market and enterprise customers (HRIS, SSO, LMS, APIs). Build AI-powered workflows to automate onboarding tasks, partner with Account Managers for discovery and scoping, troubleshoot integrations with Product/Engineering, maintain implementation playbooks, and create reusable templates and self-serve assets to speed time-to-value.

Manage a portfolio of SaaS customers, build relationships, monitor usage, prevent churn, handle support and troubleshooting, identify upsell/renewal opportunities, and relay customer feedback to product and engineering.

Manage a portfolio of ~20 enterprise Max customers as an executive-facing strategic advisor. Develop Executive Success Plans, conduct business reviews and onsite workshops, drive automation adoption and retention, identify risks, use data to recommend expansions, and partner with specialists and product to deliver measurable growth. ~30% travel.

Manage long-term success of strategic, multi-location accounts by building executive relationships, driving product adoption, coaching users, managing enhancements, analyzing engagement KPIs, leading escalations, and presenting business reviews to reinforce product value.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.