Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead and develop the customer support team, oversee case intake through resolution, manage escalations, monitor support KPIs and CSAT, improve processes, and drive self-service and case deflection. Collaborate with Product, Engineering, Implementation, and leadership to address recurring issues, communicate customer insights, improve documentation, and enhance support efficiency and customer experience.

Own spacecraft power units from requirements through design, supplier management, verification, and acceptance. Design power electronics boards involving switching, protection, current limiting, conversion, interfaces, and fault handling. Perform part selection, schematic capture, worst-case and derating analysis, board bring-up, testing, and debugging. Manage supplier specifications and design reviews, support spacecraft electrical integration, and contribute to power budgets, grounding, EMI/EMC, and system architecture trades for a 15-year GEO mission.

Deploy and support distributed SaaS and on-premise infrastructure, gather customer requirements, adapt deployment manifests, monitor platform health, troubleshoot issues, package releases, and automate release pipelines across Kubernetes and AWS, GCP, and Azure environments.

Own the B2B demand-generation strategy, budget, campaigns, paid media, account-based marketing, funnel analytics, and qualified pipeline. Lead integrated programs across content, webinars, events, email, partners, LinkedIn, Google, and display. Manage Content and Events staff, agencies, and vendors while partnering with Sales, BDR, and Product teams. Improve web conversion and AI search visibility, using data and AI-driven workflows to optimize performance.

Own and scale the global partner strategy by developing channel relationships, recruiting and onboarding partners, creating joint business plans, enabling partner success, tracking performance, and driving revenue growth. Collaborate with sales, marketing, and product teams, represent the company at industry events, and expand market presence in cybersecurity, cloud security, and SaaS.

Leads complex, cross-functional technical programs for consulting clients, managing scope, budgets, timelines, dependencies, risks, governance, reporting, and executive escalations. Partners with engineering, operations, security, and senior stakeholders to deliver strategic outcomes, improve processes, manage client relationships, support proposals, and identify account growth opportunities. Uses metrics and dashboards to monitor program health and drive decisions.

Supports asset-liability management and treasury analysis, including interest-rate and liquidity risk modeling, capital planning, balance-sheet forecasting, net interest margin monitoring, cash positioning, investments, collateral, ALCO reporting, governance, reconciliations, and audit support. The role prepares recurring reports, validates financial data and model outputs, investigates trends and exceptions, and communicates findings to management and internal stakeholders while maintaining regulatory compliance.

Provides bilingual Spanish and English technical support for medical diagnostic instruments across Latin America. Diagnoses issues using customer discussions, data and log files, remote access, and CRM tools; guides customers through corrective actions, documents cases, determines when to dispatch field service representatives, and follows regulatory and ISO procedures.

Design, build, and scale high-throughput, low-latency Go services powering blockchain RPC infrastructure. Architect distributed systems, own production delivery, improve uptime and latency, resolve complex production issues, and collaborate across Product, Infrastructure, and Developer Experience teams.

Manage client relationships and execute email and SMS retention strategies for eCommerce brands. Oversee campaign production, segmentation, automation, reporting, testing, list growth, and deployment while collaborating with creative teams. Analyze performance and recommend strategies to improve customer lifecycles, retention, and profitability. Coordinate projects involving triggers, transactional emails, and special campaigns while maintaining current knowledge of industry practices and technologies.