Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provides customer support through phone, email, chat, and in-person interactions; answers questions, resolves complaints, processes orders and returns, updates accounts, tracks requests, and documents interactions in CRM systems. Coordinates with internal departments to resolve billing, shipping, and service issues while maintaining accurate records and meeting customer satisfaction, response-time, quality, and productivity goals.

Drive new-logo enterprise sales across state, local government, and education accounts. Manage the full sales cycle, build executive and partner relationships, navigate public-sector procurement and contracting processes, conduct product demonstrations, maintain Salesforce pipeline records, and exceed revenue targets. The role requires expertise in cybersecurity, identity and privileged access management, complex enterprise sales cycles, SLED procurement, channel partnerships, and travel of up to 50%.

Lead enterprise data architecture strategy and implementation across cloud data platforms, integration ecosystems, analytics, AI, and operational systems. Design scalable lakehouse or warehouse architectures, canonical data models, governance frameworks, data products, and secure healthcare data integrations. Partner with engineering, product, analytics, AI, security, and executive stakeholders while mentoring technical teams. The role requires deep expertise in modern data platforms and integration, with healthcare or insurance experience preferred.

Drive new-logo acquisition and account growth across enterprise financial services prospects. Manage complex sales cycles, territory and account strategies, pipeline generation, CRM hygiene, and cross-functional internal teams. Sell SaaS features and services to banks, credit unions, and mortgage organizations while managing accounts through prospecting, acquisition, retention, and expansion. Travel approximately 25% for customer visits and industry events.

Own complex number-porting escalations for high-value customers, partners, and internal teams. Coordinate with carriers, drive issue resolution, manage communications, mentor Porting Specialists, and improve team processes, documentation, training, and KPIs. Lead porting-related projects and provide occasional after-hours or on-call support for critical issues.

Lead the architecture, development, integration, governance, and deployment of enterprise AI and machine learning solutions. Define technical standards, roadmaps, security and compliance practices, and cloud-native architectures across Azure, AWS, or Google Cloud. Guide engineering and data science teams, conduct architecture and code reviews, evaluate emerging technologies, mitigate technical risks, support proposals, and communicate solutions to government stakeholders and organizational leadership.

Leads Oracle HCM Fusion solution architecture, functional design, configuration, development support, troubleshooting, and enhancement delivery. Partners with HR, IT, business stakeholders, and implementation partners to translate requirements into scalable solutions. Guides HCM design standards, prioritization, integrations, reporting, security, process improvements, and roadmap planning. Requires deep Oracle HCM expertise, hands-on technical experience, stakeholder communication, and the ability to lead through influence.

Designs, builds, secures, and governs RESTful and GraphQL APIs supporting member, chapter, and agentic AI ecosystems. Owns API lifecycle management, semantic data models, versioning, testing, documentation, observability, CI/CD, and infrastructure as code. Implements serverless, event-driven AWS architectures with strong IAM, privacy, consent, and explainability controls. Collaborates across Product, Data Architecture, IT, Security, and ML teams to deliver reliable, scalable, secure, and governed APIs.

Develops and maintains supply plans by analyzing forecasts, inventory, safety stock, production capacity, and customer demand. Manages replenishment and purchase orders, monitors availability and backorders, supports capacity and demand-supply synchronization, and identifies supply risks. Collaborates cross-functionally with manufacturing, sales, quality, customer service, laboratory, and other teams to improve inventory health, customer service, and supply chain performance.

Provide high-volume borrower support by phone and other channels, assisting with lending applications, payments, refunds, and account questions. Own issues through resolution, document interactions, follow lending requirements, identify risks and recurring customer pain points, and collaborate cross-functionally on improvements. Use AI tools and customer support platforms to improve efficiency and outcomes while maintaining empathy, accuracy, privacy, and consumer trust. Weekend availability is required.