Top Tech Jobs & Startup Jobs in Los Angeles, CA

Drive technical sales of industrial diamond abrasive products and machinery. Assess customer needs, recommend tailored solutions, configure products, troubleshoot installed equipment, manage sales cycles, build customer and distributor relationships, monitor markets, maintain CRM records, and support product and marketing teams. Frequent travel to customer sites, trade shows, and industry events is required.

Leads the scaled Customer Success team, coaching CSMs and managing customer health, renewals, retention, and expansion. Owns digital and 1:many engagement programs, including email campaigns, office hours, town halls, and webinars. Measures adoption, satisfaction, engagement, and retention while using CRM and customer success tools for reporting and outreach. Partners cross-functionally with Marketing, Product, Training, Implementation, Billing, and Support.

Lead GTM analytics across performance measurement, channel economics, data governance, forecasting, planning, and executive reporting. Own metric definitions, data standards, analytical priorities, and business requirements while partnering with Marketing, Data Science, Finance, RevOps, and Engineering. Analyze funnel, attribution, CAC, payback, conversion, retention, pipeline, and territory performance, translating findings into investment recommendations and strategic decisions for senior leadership.

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.

Manages strategic customer deployments, enterprise rollouts, and executive engagements while improving Customer Success processes and operations. Leads cross-functional initiatives, automates manual workflows, launches new programs, maintains playbooks, tracks project dependencies, measures outcomes, and communicates status to stakeholders. Partners with Customer Success, Sales, Product, Engineering, Support, Marketing, Finance, Solution Architects, and TAMs to improve customer delivery and organizational scalability.

Leads the architecture, research, development, deployment, and lifecycle management of enterprise AI and machine learning solutions, including generative AI, LLMs, and agentic systems. Partners with data scientists, engineers, IT, business stakeholders, and life sciences experts to deliver reusable, compliant, production-grade solutions across pharmaceutical R&D and corporate functions. Guides AI product strategy, responsible AI, data governance, MLOps, stakeholder adoption, and technical enablement.

Monitors compliance for federally funded grant programs under 2 CFR Part 200. Reviews subrecipient agreements, budgets, risk assessments, audits, financial and performance reports, and supporting documentation. Conducts desk audits and site visits, tracks findings, recommends corrective actions, and supports resolution of deficiencies. Provides compliance training and technical assistance to programs staff, subrecipients, subcontractors, and vendors while documenting and reporting monitoring activities.

Own end-to-end delivery of complex, cross-functional technical programs across a virtual power plant platform and consumer energy products. Build planning, milestone, risk, and execution frameworks; manage dependencies, tradeoffs, launch readiness, operational handoffs, and post-launch validation. Partner with Engineering, Product, Design, Grid Operations, Customer Success, and external stakeholders while providing leadership with clear decision support and improving TPM practices.

Monitor and investigate security events in a 24x7x365 cybersecurity operations center. Perform Tier 2 incident triage, incident response analysis, threat hunting, log and forensic analysis, remediation coordination, and investigation tracking through closure. Serve as an incident management coordinator, assign tasks, communicate with stakeholders and federal leadership, produce required reports, and guide analysts during active incidents. Maintain compliance with federal reporting procedures and develop defensive cybersecurity practices.

Leads delivery of large-scale, complex projects and programs within approved budget, schedule, scope, and quality standards. Oversees project teams, applies standardized methodologies, mentors internal and third-party resources, manages daily activities, evaluates risks and change requests, recommends solutions, reports program status, and implements stakeholder communication plans.