Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead and scale mid-market onboarding from contract to go-live and handoff. Build frameworks, SOPs, metrics, and staffing plans; improve deployment velocity, quality, training, and early retention. Manage escalations, partner cross-functionally with Sales/Product/Support/Account Management, and coach a distributed team to deliver repeatable, high-quality multi-property implementations.

Assist planning, managing, and delivering multiple client-facing Enterprise Content Management implementation projects. Prepare project plans, change requests, and deliverables; track schedule, budget, scope, and issues; participate in customer status calls; coordinate cross-functional teams; support ad hoc assignments and occasional client-site work.

Support regional field marketing and sales through quick-turn email and campaign execution, project coordination, content ideation, social media assistance (LinkedIn), and administrative/logistical tasks. Maintain relationships with sales leaders, manage resources and content hubs, and contribute to larger campaign execution and ad-hoc requests to keep marketing operations running smoothly.

Investigate commercial liability claims with timely, cost‑efficient field investigations. Maintain claim inventory, follow policies and budgets, set reserves, negotiate limited settlements, attend mediations, document file activity, and manage litigated files for Gulf Coast and Midwest states.

The VP of Strategic Customer Engagement will lead customer post-sales efforts, focusing on retention and technical escalations while collaborating with teams to enhance customer experience and revenue growth.

Manage a portfolio of mid-market and enterprise customers to drive adoption, satisfaction, and retention of the OpenSpace platform. Deliver onboarding, training, usage reviews, monitor account health, surface risks and expansion opportunities, support renewals, maintain records in Salesforce/Catalyst, and travel to customer sites (~25%) for relationship building and in-person support.

Build and maintain core billing systems: integrate third-party billing platforms, implement metering/pricing/rating for subscriptions and usage-based models, ensure accurate usage tracking, observability, and high availability, automate reconciliation and reporting, collaborate with product/finance/support, lead incident response and provide technical leadership.

Senior product leader setting the multi-year Applied Intelligence vision and roadmap for AI-powered B2B AR products. Own end-to-end AI product lifecycle, governance, evaluation standards, talent building, cross-functional partnership, and external representation to drive commercial impact and customer adoption.

Lead HRIS and talent systems (primarily Workday): configure and deploy updates, ensure data integrity, build reports/dashboards, support users via Jira, drive roadmap and integrations, train HR staff, and partner cross-functionally to improve HR processes and compliance.

Lead global demand generation and ABX strategy to build pipeline and accelerate revenue. Own campaign strategy, content, budget, funnel metrics, and sales alignment. Manage agencies, vendors, and a high-performing team while leveraging AI and marketing tech to optimize lead flow, conversions, and account-based programs tied directly to revenue.