Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide empathetic, high-volume phone and ticket support for trucker customers during evening/overnight ET shifts. Troubleshoot issues in real time using Zendesk, Slack, and internal systems, maintain organization under pressure, and drive excellent customer outcomes.

Build and maintain relationships with local governments, public agencies, utilities, community groups, and residents to support fiber network expansion. Resolve permitting, right-of-way, pole attachment, construction, and community issues across jurisdictions. Interpret municipal codes, agreements, and construction standards; advise internal teams; coordinate stakeholders; track complaints and project support performance; and represent Ziply Fiber at public meetings. The role requires strong communication, negotiation, project coordination, and local travel during construction periods.

Lead a small analytics team (staff data scientist + two analysts) to deliver curriculum, product, and program insights. Split time between people management (60-70%) and hands-on analysis (30-40%), advance experimentation and measurement, build AI/LLM-driven agentic workflows, manage sprints and cross-functional stakeholder relationships, and drive analytics that inform curriculum, product, and intervention strategies.

Executes RightMove’s marketing across content, email and lifecycle campaigns, reporting, events, partner enablement, and internal marketing. Responsibilities include writing and editing content, building HubSpot campaigns, managing segmentation and workflows, coordinating clinicians and vendors, tracking projects, producing branded assets, supporting events, and analyzing campaign performance. The role requires strong organization, writing, project management, marketing technology, and cross-functional collaboration skills.

Manage hourly L1 and L2 support agents, including performance, development, retention, scheduling, and staffing. Own daily queue health, support tooling, SLA performance, shift coverage, operational reporting, and Level 3 escalations. Use support economics and operational data to improve customer experience, reduce churn, and coordinate issues with product, fulfillment, and risk teams.

Manage and optimize accounting processes, controls, and financial reporting. Oversee affiliate payments, audits, UI, deferred revenue, month-end close, tax compliance, registered agents, AP, credit card reconciliation, lender reporting, and lead ad-hoc projects while collaborating with accounting staff and external stakeholders.

Conduct web, mobile, API, network, and social engineering penetration tests; identify vulnerabilities, develop technical reports, recommend mitigations, and present findings to clients. Ensure assessments align with GDPR, PCI-DSS, SOC 2, and other standards while tracking emerging threats. The role is remote and contract-based, with cloud security, certifications, mobile testing, API security, and scripting experience preferred.

Prepare and prosecute U.S. and foreign patent applications for cellular, wireless, networking, and signal-processing technologies. Draft Office Action responses, analyze technical disclosures and prior art, manage prosecution deadlines, collaborate with inventors and international counsel, and advise clients on patent strategy and portfolio development.

Own the AI product roadmap, prioritization, accuracy metrics, model and vendor requirements, release planning, and correction feedback loop. Partner with engineering, product, tax, QA, UX, and client success to improve document extraction coverage, accuracy, cost, latency, and filing readiness across K1x products.

Own and grow large grocery retail accounts, especially Kroger, by expanding distribution, improving in-store execution, delivering sales quotas, and developing joint business and trade plans. Analyze syndicated data, forecast volume, manage trade investment, identify growth opportunities, and collaborate with Revenue Management and Field Operations. Build relationships with senior customer stakeholders, negotiate commercial programs, and communicate performance insights.