Top Tech Jobs & Startup Jobs in Los Angeles, CA

Build and maintain scalable AWS/Azure infrastructure, Terraform-based IaC, CI/CD pipelines, Kubernetes and GitOps deployments. Improve observability, reliability, security, automation, and developer productivity while troubleshooting production issues and participating in a 24/7 on-call rotation. Partner with engineering and security teams on infrastructure best practices and long-term platform projects.

Drive new business across an SMB territory owning the full sales cycle: prospecting, discovery, demos, negotiation, and close. Build pipeline via outbound/inbound and partners, collaborate with Sales Engineering/Marketing/CS/Product, and meet monthly and quarterly revenue goals while positioning Qualified's conversational marketing and AI platform as a strategic solution.

Leads day-to-day marketing initiatives, coordinating workflows, timelines, campaigns, and cross-functional collaboration. Creates branded print and digital collateral as the primary graphic design resource, manages social media, supports campaign strategy, and maintains brand consistency. Oversees calendars, vendors, contracts, invoices, budgets, documentation, and event-related travel. Requires strong project management, creative execution, digital marketing, leadership, communication, and organizational skills.

Leads the creation, editing, maintenance, and approval of user guides, release notes, and technical documentation for regulated software products. Collaborates with engineering, product, project, and subject matter experts to simplify complex functionality. Establishes documentation standards, publishing processes, content structures, and continuous-improvement frameworks while managing cross-functional initiatives, schedules, quality, consistency, and stakeholder approvals.

Owns customer needs and close-the-loop processes, coordinates with cross-functional teams to resolve issues and improve customer experiences, uses Gainsight to track customer inputs, and mentors junior representatives. Requires advanced knowledge of company products and services, customer engagement experience, and the ability to recommend process improvements.

Own escalated Tier 3 customer issues across Calix Cloud, EXOS, and managed services; troubleshoot complex networking and software problems, identify product defects, collaborate with development and technical teams, mentor frontline support engineers, document solutions, and represent customer needs internally. The role focuses on cloud-connected Wi-Fi products and requires strong networking, scripting, Linux, troubleshooting, communication, and technical account management skills.

Provides operational oversight, risk analysis, governance support, project coordination, status reporting, change control, stakeholder communications, and process improvement for VHA EHR modernization SME teams. Facilitates executive decision-making, manages dependencies and corrective actions, develops performance measures and communications materials, and supports workflow design and change management across interdependent workstreams.

Lead application security across the SDLC, partnering with engineering teams on secure architecture, coding, testing, deployment, and cloud services. Conduct manual web application and API testing, improve automated CI/CD security controls, establish secure coding standards, assess third-party risks, support vulnerability management and incident response, and ensure healthcare compliance. The role also develops enterprise-wide security policies and evaluates emerging security technologies.

Manage and grow client relationships in the eClinical industry, drive new business and revenue, develop territory and account plans, conduct market intelligence, partner with service delivery and cross-functional teams, use Salesforce for account management, and travel extensively (40-60%).

Plans and executes HR, employee engagement, company-wide meeting, leadership development, facilities, onboarding, and executive support initiatives. Manages project plans, timelines, budgets, vendors, communications, merchandise inventory, and cross-functional stakeholders. Coordinates events, leadership sessions, onboarding materials, and external visibility opportunities while maintaining confidentiality, organization, and operational efficiency. The role is predominantly remote but requires Philadelphia-area attendance and business-related travel.