Top Tech Jobs & Startup Jobs in Los Angeles, CA

Serve as first-line support for Relocity's web and mobile platform: manage Intercom tickets, troubleshoot and reproduce issues, escalate to Product/Engineering, maintain documentation, identify trends, and support product adoption while contributing to knowledge base and process improvements.

Support underwriting by quoting, binding, and issuing commercial policies; prepare and review policy files; verify broker documentation; ensure SOP compliance; mentor junior staff; coordinate quality reviews and PAS testing; participate in program guideline development and special projects.

Lead acquisition of new travel agency partners across North America. Manage full sales cycle from prospecting to onboarding, build relationships, represent Ensemble at industry events, maintain CRM pipeline, track sales metrics, collaborate with marketing and membership teams, and travel approximately 20% for meetings and events.

Manage and maintain site and corporate financial models, forecast growth, analyze business operations to identify improvements, support monthly close with the controller, and prepare reporting packages for leadership and the board.

Design, implement, and maintain enterprise storage, SAN, backup, and disaster recovery solutions across on-premises and government cloud environments. Provide hands-on administration, capacity planning, troubleshooting, testing, documentation, and compliance support while collaborating with stakeholders to improve reliability, performance, and security.

Manage the end-to-end creative operations for a high-volume pipeline (100+ projects). Own intake, prioritization, resourcing, briefs, QA, stakeholder communication, and asset organization across performance, product, CRM, digital merchandising, and events to ensure on-time, on-brief delivery.

Lead media strategy and execution to elevate clients with financial and business press. Oversee proactive outreach, press materials, C-suite counsel, crisis media support, KPI reporting, team leadership, and new-business contributions aligned with investor relations and disclosure rules.

Lead large, complex projects from initiation to completion while managing teams, clients, and production processes. Drive project success by integrating business goals with user needs, ensuring strategic and innovative approaches throughout the lifecycle.

Provide technical customer support for FOSSA's SaaS platform: manage new ticket queue and backlog, communicate updates to customers, collaborate with product and engineering, improve AI ticket-deflection and documentation, write/maintain scripts, and occasionally represent the company at events.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.