Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads a team of onboarding managers and owns the end-to-end customer onboarding and enablement program. Responsibilities include driving software adoption and payments utilization, managing performance, improving playbooks and workflows, overseeing data migration and account activation, resolving escalations, and partnering with Sales, Product, and Customer Success. The role also involves applying AI and automation to improve time-to-value, reporting program metrics, and supporting continued customer revenue growth.

Develop and scale Safeguard Global’s visual identity across digital, marketing, web, event, presentation, and video experiences. Create campaign concepts, design systems, templates, and high-quality creative assets while maintaining brand standards. Collaborate with UX, content, marketing, executives, agencies, and other stakeholders. Use AI tools and automation to improve creative workflows, support scalable creative operations, and increase production efficiency.

Lead design, implementation, and maintenance of scalable backend systems and services. Improve performance, reliability, and deployments; operate production systems (incident response rotation); conduct code reviews; mentor engineers; collaborate with product, sales, and customers.

Manage customer contract execution, pricing accuracy, expiration dates, and contract data in ERP systems. Monitor tier compliance and contract performance, prepare governance and audit documentation, collaborate with Sales and Corporate Accounts to resolve discrepancies, and identify process improvements. Calculate rebate accruals and GPO administrative fees while supporting pricing and contracting operations. Requires strong organization, attention to detail, communication, and multitasking skills.

Own and extend an Elixir and Phoenix backend powering a building configurator, pricing engine, structural calculations, and internal tools. Implement numerically complex business logic, background processing, database functionality, third-party integrations, authentication, testing, CI/CD, code reviews, and releases. Work independently while communicating decisions and progress clearly with the backend lead and front-end developer.

Leads technical engagements with North American enterprise customers adopting quantum computing solutions. Presents products and roadmaps, identifies optimization use cases, supports deployments, provides advisory and technical support, and builds long-term client relationships. Collaborates with sales, product, professional services, marketing, and development teams to communicate customer needs, identify service opportunities, and drive measurable ROI. The role requires 30%–50% travel for conferences, client meetings, training, and sales events.

Own strategic post-implementation customer relationships for SoundStack Marketplace. Manage account health, retention, renewals, expansion, and recurring revenue while coordinating with technical, sales, product, support, engineering, and marketplace teams. Lead quarterly business reviews using revenue, audience, targeting, and market-trend insights. Develop client-specific marketing collateral, maintain publisher directories, and update AI knowledge-base and sales-enablement materials.

Lead and scale marketing operations across two brands: manage martech stack, lead lifecycle, automation, reporting, and cross-functional projects. Build scalable systems, improve lead routing and attribution, drive operational excellence, and deliver analytics to inform executive decision-making.

Partner with GTM (Sales, Marketing, Customer Success) to own GTM financial models, forecasts, and reporting. Deliver KPI dashboards, variance analysis, board/QBR packages, and analyses that guide hiring, commission, and spend decisions. Embed with GTM leaders to influence investment and improve forecasting accuracy.

Lead client discovery, assess IT infrastructure and workflows, design managed services solutions, develop technical proposals, and coordinate handoffs with Sales, Projects, and Support teams. The role requires translating business needs into scalable cloud, networking, cybersecurity, and managed IT solutions while educating internal teams and maintaining current technology knowledge.