Top Tech Jobs & Startup Jobs in Los Angeles, CA

Facilitate virtual and in-person TrakSYS bootcamps for employees, partners, and customers. Support learners through technical simulations, labs, office hours, Q&A, and live troubleshooting. Revise and develop training materials, coordinate technical reviews with subject matter experts, and conduct train-the-trainer sessions. The role requires strong technical fluency, adult learning facilitation, communication, and collaboration skills, with travel of up to 20% domestically and internationally.

Handle customer inquiries, complaints, cancellations, orders, account updates, and shipping questions across multiple systems. Research issues, identify root causes, provide solutions, retain customers through promotions, document interactions, and meet contact center performance metrics. The role also gathers customer feedback for management and follows established communication procedures and policies.

Supports global brand strategy and integrated marketing campaigns for Gearbox gaming franchises. Coordinates go-to-market planning, creative development, regional adaptation, agencies, budgets, timelines, and cross-functional teams. Uses audience research, player telemetry, KPIs, and campaign performance analysis to optimize marketing programs and drive measurable results.

Leads and develops a team of Sales Development Representatives generating qualified demos and pipeline for a fintech payment solution. Establishes outreach strategies, KPIs, coaching, onboarding, and performance standards; partners with Account Executives, RevOps, Product, and Marketing to improve lead quality, conversions, handoffs, and CRM hygiene. Reports pipeline and performance metrics, identifies process and tooling improvements, and contributes as a player-coach to revenue growth.

Manage end-to-end onboarding and implementation for Square merchants, guiding discovery, configuration, training, hardware installation, data migration, and go-live activities. Partner with Sales, Account Management, Customer Success, Engineering, and Product to resolve obstacles, manage timelines, improve onboarding efficiency, and document feature requests. The role requires customer-facing communication, project management, cross-functional coordination, bilingual English and Spanish fluency, and PST or MST time-zone availability, with occasional onsite merchant work.

Manage a portfolio of mid-market sellers, expanding use cases and technical solutions, negotiating contracts, and providing exceptional client service.

Leads international seller onboarding operations across Europe, the UK, Australia, and APAC. Owns regional execution, staffing, vendor performance, market launches, localization, service levels, operational metrics, cost efficiency, and workflow improvements. Partners with Sales, Product, Finance, Legal, Compliance, and go-to-market teams while developing regional leaders and aligning local operating models with global standards. The role also uses AI to improve seller outcomes and internal workflows.

Lead North American Mid-Market Sales to drive revenue for Cash App and Afterpay. Manage and coach a team of account executives, negotiate complex commercial deals, build cross-functional partnerships, shape go-to-market and portfolio strategy, represent the business to merchants, and advocate merchant feedback internally. Own revenue outcomes, team development, and scalable sales processes.

Provides administrative support to senior management by managing calendars, meetings, travel arrangements, correspondence, presentations, records, files, and office supplies. The role requires strong organization, attention to detail, prioritization, and proficiency with Microsoft Office. Candidates must be U.S. persons due to export-control compliance. A bachelor’s degree and five or more years of administrative experience are valued.

Leads and develops an Account Management team responsible for campaign performance, client growth, gross profit targets, and incremental spend. Coaches team members, improves processes, supports cross-functional campaign initiatives, promotes analytics-driven reporting, and develops go-to-market best practices. The role also owns organizational projects, communicates with senior stakeholders, and travels up to 20%.

Provides customer support by resolving inquiries, processing account adjustments, investigating issues, updating order spreadsheets, and escalating unresolved concerns. The role collaborates with Operations and other departments to deliver accurate solutions, requires strong communication, empathy, organization, and problem-solving skills, and is fully onsite in Santa Ana, California.

Manage month-end, quarter and year-end close with emphasis on fixed assets, royalties, prepaid amortization, cash/credit card activity, and operating expenses. Maintain fixed asset module, analyze royalty agreements, reconcile accruals, support NetSuite processes, improve accounting workflows, document SOPs, and assist external audits.