Top Tech Jobs & Startup Jobs in Los Angeles, CA

Support new and existing VIP clients through onboarding, answer program questions, coordinate coach-client assignments, resolve issues, and maintain engagement. Identify retention, renewal, and program expansion opportunities while providing responsive, empathetic service. Collaborate with customer success, coaching, leadership, and operations teams, participate in required meetings, and support clients through email, phone, and text.

Drive new enterprise business across the North American legal market by developing strategic accounts, managing consultative sales cycles, building executive relationships, generating pipeline, forecasting in Salesforce, and achieving revenue targets. The role involves presenting AI-powered relationship intelligence solutions to law firms and collaborating with Pre-Sales, Marketing, Product, Customer Success, and Revenue Operations.

Leads end-to-end operational execution across multiple federal government contract programs and distributed teams. Owns delivery performance, customer outcomes, workforce management, P&L, revenue, margin, forecasting, risk management, and operational readiness. Establishes operating cadence and accountability for Program Managers, drives corrective actions and program recovery, develops operational leaders, and partners with Finance, Contracts, Compliance, Growth, and Proposals on delivery, capture, and recompete success.

Conduct qualitative and quantitative UX research, including interviews, usability testing, and surveys. Synthesize findings into actionable insights, personas, journey maps, and service blueprints. Create Figma wireframes and prototypes, collaborate with designers and engineers, support onboarding and product adoption, and advocate for Section 508 and WCAG accessibility across an enterprise AI platform.

Manage a portfolio of smaller school districts by driving product engagement, usage, outcomes, renewals, and expansion. Analyze customer health data, build executive relationships, facilitate renewal processes, provide structured product feedback, document customer challenges, and maintain CRM records. The role requires strong organization, project management, communication, multitasking, proactive problem-solving, and the ability to work remotely and travel approximately 10%.

Leads complex customer accounts from design definition through manufacturing, delivery, installation, and ongoing service. Coordinates customers, sales, engineering, purchasing, production, shipping, and installation teams; manages timelines, inventory, quality, costs, forecasting, and value engineering. Oversees and develops project management staff, drives account growth and profitability, supports new business opportunities, and manages projects across multiple geographic regions.

Lead data engineering initiatives that build scalable warehouses, pipelines, ETL/ELT processes, dashboards, and automated reporting workflows. Translate finance and operational needs into reliable data solutions, implement governance and quality practices, and support integrations, migrations, acquisitions, and system enhancements across portfolio companies. Partner directly with finance, accounting, analytics, and operational stakeholders to improve decision-making.

Provide tax guidance and return preparation for high-net-worth clients with complex equity compensation, including ISOs, NSOs, RSUs, AMT, and multi-state filings. Advise on equity exercises, vesting, sales, and related tax planning. Own the Tax Pro workflow from document collection through filing, collaborate with CFP professionals, maintain accurate deadlines, and improve tax processes as the service scales.

Provide technical support for Lucidworks Fusion, helping customers configure search systems and troubleshoot complex issues across Lucene, Solr, and distributed technologies. Create knowledge-base content, collaborate with Engineering and Customer Success, communicate customer feedback, and identify opportunities for additional products and services. The role includes 24/7/365 on-call participation and supports U.S. government customers.

Build, operate, and scale production Kubernetes infrastructure using GitOps and declarative IaC. Design CI/CD workflows, observability, and secure-by-default systems. Troubleshoot networking/storage, participate in on-call rotations, automate operational workflows, and drive postmortems and reliability improvements.