Top Tech Jobs & Startup Jobs in Los Angeles, CA

Implement and configure JWorks case management software to meet customer business needs. Analyze processes, create gap analyses and functional designs, conduct testing and training, provide implementation support, and recommend process improvements. Serve as a subject matter expert while collaborating with product management and marketing teams. The role requires onsite customer engagement and travel across the country.

Develop, test, deploy, operate, and maintain enterprise software and legacy systems while modernizing cloud infrastructure on AWS. Build and support development, testing, production, and disaster-recovery environments for a federal disaster loan application system. Apply full-stack development, solution architecture, secure system design, DevOps, CI/CD, infrastructure as code, containerization, monitoring, troubleshooting, and software lifecycle practices. Collaborate with customers and technical teams to communicate requirements and resolve complex operational issues.

Lead Replicant’s product design practice while remaining approximately 80% hands-on. Own the end-to-end enterprise customer experience, information architecture, design-system governance, research, prototyping, validation, and integration of product and conversation design. Influence cross-functional teams, establish design standards, guide hiring and development, and design AI and conversational experiences with strong failure recovery, trust, and usability.

Manage end-to-end invoicing for completed field service work. Communicate with service partners to obtain missing documentation, audit scopes of work, troubleshoot billing discrepancies, validate pricing and billable parties, process retroactive non-covered service requests, and collaborate with accounting to approve invoices and close work orders within required timelines.

Manage strategic B2B customer success for EXFO’s SaaS platform ecosystem. Responsibilities include monitoring usage and customer health, driving adoption, renewals, expansion, training, solution consulting, roadmap alignment, competitive intelligence, pricing optimization, and cross-functional collaboration with sales, product, marketing, delivery, and engineering teams. The role also supports go-to-market initiatives, executive presentations, business planning, technology strategy, and mentoring.

Leads US customer support strategy and operations for dental practice management software customers. Oversees management teams, staffing, training, vendors, budgets, KPIs, customer satisfaction, process improvement, product readiness, defect prioritization, and AI-enabled service enhancements. Partners with product, development, remote support, global teams, and executive leadership to improve customer experience, operational efficiency, and service revenue.

The FP&A Manager will lead budgeting and forecasting, build financial models, prepare financial reports, and provide strategic analysis to senior leadership and cross-functional teams. The role serves as a financial business partner, evaluates initiatives and investments, identifies business drivers and variances, and improves planning and reporting processes. Responsibilities also include ad hoc analysis and special projects. Candidates need 5+ years of FP&A experience, strong modeling skills, advanced Excel proficiency, and excellent communication abilities.

Own the day-to-day accounting function, including monthly close, journal entries, reconciliations, AP/AR, treasury support, technical accounting schedules, SEC reporting support, audit requests, and SOX controls. The role also improves accounting processes and provides guidance to accounting staff or contractors. Candidates need public-company accounting experience, strong U.S. GAAP knowledge, and hands-on general ledger and close ownership.

Provide hands-on technical leadership for a multi-tenant learning and workforce platform. Responsibilities include coding, code review, mentoring developers, designing LMS integrations, implementing platform features, guiding architecture, maintaining CI/CD and testing practices, ensuring security and accessibility, facilitating Agile ceremonies, and communicating technical decisions to stakeholders. The role also involves identity integrations, documentation, technical estimation, and responsible adoption of AI-assisted development tools.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.