Top Tech Jobs & Startup Jobs in Los Angeles, CA

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Build scalable customer adoption and lifecycle programs for a multi-product SaaS platform. The role uses customer and product data, health signals, AI, and testing to identify adoption barriers, trigger proactive engagement, and create playbooks and enablement resources. Responsibilities include customer community and champion programs, automated re-engagement sequences, reporting governance, cross-functional strategy, and program roadmap ownership. The position partners with Customer Success, Product, Onboarding, Support, and Enablement teams to improve customer outcomes while enabling CSMs to focus on strategic relationships.

Leads customer research projects from scoping through stakeholder-ready delivery, serving as the primary research advisor and accountable owner for assigned enterprise accounts. Responsibilities include developing research solutions, writing and editing quantitative and qualitative questionnaires, creating analysis plans, presenting insights, improving AI-generated research outputs, collecting product feedback, and managing direct reports. The role supports customer retention, expansion, and successful pilot conversions through high-quality research outcomes.

Manages client accounts and Account Manager and AR Specialist teams, ensuring productivity, service quality, collections performance, timely work completion, and client satisfaction. Serves as the primary client contact, resolves escalations, identifies expansion opportunities, supports onboarding, coordinates cross-functional teams, and addresses staffing and training needs. Analyzes operational data, manages multiple projects and deadlines, and promotes employee engagement and company goals.

Design and test AI-powered tax workflows, evaluate generated tax analysis, and convert tax engagements into structured processes. Implement workflows with accounting firms and corporate tax teams, configure customer solutions, and support quality reviews. Translate customer feedback into product improvements while collaborating with product, engineering, and data science teams. Research U.S. federal tax sources, document best practices, and create reusable workflow templates.

Own complex enterprise Linux support escalations from initial report through root-cause analysis and resolution. Debug kernel, system, storage, networking, performance, container, virtualization, cloud, and HPC issues. Serve as senior technical contact for strategic customers, mentor support engineers, improve escalation standards, drive defects into Engineering, contribute automated tests, create documentation, participate in on-call and release reviews, and engage with open-source communities.

Drive national sales growth in multifamily and student housing markets by identifying prospects, developing consultative technology solutions, managing the sales funnel, negotiating contracts, forecasting accurately, and closing large agreements. Build relationships with developers, owners, and C-level contacts while collaborating with solutions engineers, attending industry events, meeting clients, and achieving sales quotas. Travel typically comprises 30–40% of the work week.

Own retention, renewals, expansion, onboarding, and strategic outcomes for 10–30 enterprise customer accounts. Build executive relationships, lead complex change management, develop account plans, identify creative strategy gaps, conduct executive business reviews, and provide customer feedback to Product and Leadership. Use Motion and its AI agent, Runneth, to improve creative testing workflows and customer impact.

Own spend management, accounts payable and receivable, cash application, reconciliations, accruals, prepaids, journal entries, and month-end close across multiple entities. Maintain GL-to-subledger integrity, support audits, improve accounting controls, and build AI-assisted workflows. The role also administers spend platforms, reconciles HubSpot and accounting data, and partners with teams across the company to improve scalable accounting processes.

Design and build scalable Python applications, APIs, microservices, and AI/LLM workflows using AWS, Docker, Kubernetes, and related technologies. Develop agentic orchestration capabilities, prototypes, and production systems; perform testing, code reviews, architectural design, troubleshooting, and security-focused engineering. Collaborate remotely in an Agile environment while translating data science outputs into secure, maintainable products.