Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide inbound/outbound email and phone support via Zendesk, resolve guest and merchant issues, meet ticket and QA targets, escalate complex issues, communicate technical problems to development, and suggest process improvements.

Manage onboarding, account management, and customer support for employer partners. Own client relationships, gather user feedback, build and iterate operational processes, and drive data-informed improvements to scale the business.

Lead and improve company-wide operations by developing processes, driving automation, coordinating cross-functional projects, building KPI dashboards, managing workforce planning, and ensuring compliance and quality across service delivery to support growth.

Lead technical solution strategy for high-impact pre-sales opportunities: define scalable architectures, guide complex discovery, advise on data migration and implementation governance, translate requirements into roadmaps, coach team members, and relay insights to product and engineering.

Own product intake, prioritization, and roadmaps; partner with business sponsors and engineering to define features, coordinate Agile delivery, remove blockers, ensure governance, and measure value delivery.

Lead technical onboarding and solution architecture for enterprise wealth management clients. Translate client goals into platform designs, manage integrations (CRM, data warehouse, APIs), drive adoption, mentor delivery teams, influence product strategy, and ensure successful handoffs to Client Success.

This position is an opportunity to fill a form for future job matching after the ASPLOS Conference with IMC Trading.

The Senior Creative Designer will lead creative projects, develop visual systems, and collaborate with teams to enhance SmartBear's brand identity across various platforms and channels.

Embed with customers to design, build, and deploy GC AI integrations into legal workflows. Develop production-grade API/webhook integrations, troubleshoot deployments, create reference implementations and documentation, and feed product insights back to Engineering to improve the platform. Travel to customer sites up to 25% as needed.

Partner with the CPO and CTO to run R&D operations: lead operating cadence, OKR alignment, reporting/dashboards, budget governance, and cross-functional strategic initiatives. Triage escalations, drive org design and AI-operating-model projects, and draft executive and board communications to enable prioritized, data-driven R&D decision making.