Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Build AI-augmented BI dashboards, semantic layers, and AI-ready metadata. Use AI-assisted tools to accelerate SQL and dashboard development, productionize ML outputs into BI, enforce data quality and governance, and present insights to business stakeholders including C-suite.

Own and scale enterprise healthcare accounts, focusing on proactive pipeline generation, consultative sales, and closing large provider deals. Manage relationship mapping, diagnostics, pricing strategy, executive alignment, and market presence. Continue owning client relationships through pilot implementations and full rollouts, coordinating cross-functional teams and ensuring customer adoption. The role requires strong healthcare private equity, RCM or clinical operations knowledge and a relationship-driven, full-cycle sales approach.

Own client implementation projects from contract signing through go-live. Build and maintain project plans, track risks and blockers, coordinate internal and client stakeholders, manage communication and expectations, secure required documents and approvals, escalate delays, and improve implementation processes. Serve as the client’s primary point of contact while coordinating technical and account teams without owning technical decisions or commercial relationships.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Build and expand fintech and payment systems using Go, microservices, databases, and cloud technologies. Design production APIs and tooling, diagnose customer issues, manage full release lifecycles, document systems, and mentor engineers. Collaborate with product and business teams while guiding AI agents to produce maintainable, observable, testable code that meets engineering standards. Work independently in a high-availability environment and contribute to next-generation financial products.

Supports day-to-day NetSuite administration, configuration, user access, data maintenance, integrations, documentation, testing, and front-line issue resolution. The role assists with scripts, workflows, forms, custom records, system migrations, audit tasks, and segregation-of-duties reviews while coordinating with internal stakeholders and a managed service provider.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.

Develop server-side poker game features and gameplay functionality in Go for high-performance, large-scale applications. Build and integrate REST and gRPC APIs, SDKs, tools, and technologies; extend core systems; contribute to architecture, security, scalability, testing, and operations. Collaborate with engineers and cross-functional stakeholders, participate in long-term initiatives, review code, improve processes, and deliver solutions for live mobile game titles.