Supports Claims Examiners with administrative claims processing, payment preparation, documentation, data entry, customer communications, and compliance-related tasks. Contacts insureds, claimants, vendors, legal counsel, and providers to obtain or relay information. Maintains claim records, completes diary tasks, verifies documentation, and assists with claims resolution. Mentors and trains less-experienced Claims Assistants while providing responsive service to internal and external customers.

The Actuarial Specialist produces analyses, manages projects, and oversees team workload to enhance actuarial processes in the organization, ensuring business growth and profitability.