Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead a team of 8–10 Enterprise Customer Success Managers to drive retention, expansion, product adoption, and measurable ROI. Provide coaching, set metrics and operational rigor, manage risk, collaborate cross-functionally, influence product strategy with customer feedback, hire and scale the team, and report on strategic priorities aligned with company OKRs.

As a Customer Success Manager, you will manage client relationships, drive product adoption and retention, and ensure client success through data-driven strategies and collaboration with cross-functional teams.

The Sales Development Flex Manager leads and develops teams of SDRs, drives pipeline strategy, recruits talent, and maintains performance metrics across the organization, adapting to various team needs and supporting high-impact projects.

Lead AI/ML initiatives, develop and deploy models, manage teams, and align projects with business goals while educating stakeholders on AI/ML benefits.

As a Sales Development Representative, you'll qualify leads, schedule demos, and engage clients to drive revenue growth while receiving extensive training.

Lead post-sale adoption of new SaaS features by training, enabling integrations, driving adoption KPIs, building customer relationships, and collaborating with cross-functional teams to measure business impact and retention.

Provide first-line technical support for ServiceTitans financial modules, troubleshoot accounting integrations (QuickBooks, Sage Intacct), advise on accounting best practices, resolve complex financial workflow issues via phone/chat/email/screen-share, and help customers optimize invoicing, AR, job costing, and month-end processes.

Lead ServiceTitan's Australian product roadmap, localize core platform for compliance and market fit, drive customer discovery with Australian contractors, coordinate with global engineering and GTM teams, measure region-specific metrics, and launch/iterate products to establish long-term retention and sales enablement.

Lead product strategy and roadmap for the Exteriors vertical, owning end-to-end product development. Drive customer discovery, design AI-powered automation and recommendations, set measurable multi-quarter goals, and coordinate cross-functional teams to deliver business value for roofing, siding, gutters, and windows contractors.

Lead and build a data science team to develop production AI across operations and post-sales product experiences. Own roadmap, deploy agentic systems and forecasting, partner with stakeholders, ensure production reliability, evaluation, and business impact, and communicate results to executives.