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The Sales Manager will prospect and build relationships with local restaurants to promote and sell Chowbus' POS system, managing sales cycles and achieving KPIs.

The Sales Manager will drive Chowbus' POS system sales, prospecting restaurants, closing partnerships, and managing CRM activities to achieve sales goals.

Own the payments platform roadmap across checkout, card-present and online payments, refunds, merchant payouts, and reconciliation. Integrate and optimize payment service providers, improve authorization, conversion, and costs, and partner with risk, finance, and compliance on fraud and chargebacks. Write product specifications, analyze payment data, and drive multiple initiatives with U.S.-based stakeholders and China-based engineering teams.

Manages relationships with key enterprise restaurant clients, supports POS demonstrations, onboarding, implementation, training, and issue resolution. Identifies upsell and expansion opportunities while gathering client feedback and coordinating with Sales, Product, Engineering, Technical Support, and Operations teams. Leads recurring client meetings, documents requirements, and ensures timely follow-up. Requires advanced Excel and PowerPoint skills, CRM familiarity, strong communication and problem-solving abilities, and fluency in English, Vietnamese, and Mandarin.

Own a territory and full sales cycle by prospecting restaurants through cold calls, walk-ins, and referrals; conducting product demos; closing deals; coordinating installations; managing post-launch accounts; expanding product adoption; and maintaining CRM pipeline accuracy. The role requires quota-carrying B2B or outside sales experience, strong prospecting and customer service skills, reliable transportation, and preferably restaurant POS or payments experience plus relevant language fluency.

Create bilingual English and Chinese visual assets across digital advertising, social media, sales collateral, events, product education, video, and employer branding. Maintain brand consistency, design systems, templates, and asset libraries while supporting marketing, sales, customer success, and product teams. Prepare print-ready materials, collaborate with vendors, manage design requests, and use performance data and AI tools to improve creative output.

Plans, launches, and optimizes paid social, LinkedIn, ABM, and email campaigns to generate qualified leads and pipeline from restaurant accounts. Manages campaign budgets, targeting, nurture journeys, automation, testing, and performance reporting. Partners with Sales and Marketing teams on account targeting, messaging, and coordinated outreach while optimizing campaigns for ROI and demo conversions.

The Sales Manager will drive Chowbus' POS system sales to restaurants, focusing on relationship building, prospecting, and closing deals while achieving KPIs.