Leads delivery of customer-facing IT and B2B franchise applications from intake through launch. Manages project plans, timelines, dependencies, risks, resources, stakeholders, and delivery artifacts. Facilitates Scrum ceremonies, supports team execution, removes impediments, and drives continuous improvement in a hybrid Agile-Waterfall environment. Partners with Product Owners, analysts, UX/UI, engineering, QA, and business stakeholders to align objectives, communicate progress, and improve delivery quality and predictability.

Provides daily treasury and accounting support by processing and reconciling credit card transactions, investigating and documenting chargebacks, tracking deposits and disbursements, updating bank activity files, and reporting cash position. Assists with month-end close by preparing journal entries and account reconciliations. Requires strong Excel skills, GAAP familiarity, attention to detail, and effective communication.