Collects and analyzes quantitative and qualitative data to assess change management and training initiatives, implements audit plans, creates trend and assessment reports, leads interviews and focus groups, recommends and supports performance improvement projects, manages survey tools and audit tracking, and collaborates across departments.

Coordinate and manage social media, outreach, and promotional efforts; maintain and develop the website; create print and electronic media; oversee videography, photography, and podcast production; support event publicity and AV needs; track legislative activity and perform related projects as assigned.

Lead end-to-end IT projects including infrastructure upgrades, cloud migrations, system implementations, and cybersecurity initiatives. Define scope, timelines, budgets, and resources; manage cross-functional teams and vendors; ensure compliance with governance and HIPAA; track budgets and transitions to operations; facilitate stakeholder communications and change management.