The Technical Operations Support Specialist will troubleshoot technical issues, support users, manage tickets, and collaborate with teams to improve processes and enhance member satisfaction.

Lead product strategy and roadmap for One Pass Solutions' digital fitness platform. Own full product lifecycle from discovery to launch, translate insights into requirements, manage Agile delivery with JIRA, use data and light SQL to define metrics, align cross-functional teams, communicate to stakeholders, and mentor product team members.

Lead product strategy and roadmap for One Pass Solutions' digital fitness platform. Own full product lifecycle, partner with cross-functional teams, use data (light SQL) to define metrics, manage Agile processes (JIRA), and mentor product team members to deliver high-impact features that drive engagement and business outcomes.