Provide on-site and remote IT support for SMB clients across LA County. Maintain Azure servers and services, manage Intune device policies, implement conditional access and Group Policy, troubleshoot networks and AD, support virtualization, Office 365, MFA, and assist with VoIP and VLAN deployments.

Manage the full lifecycle of partner Market Development Funds (MDF): plan, execute, track, submit claims, and reconcile. Build partner relationships, develop MDF-funded campaign briefs, ensure POE compliance, integrate with demand generation, report ROI, and identify new co-op opportunities.

Plan, execute, and optimize integrated B2B marketing campaigns across email, digital, social, and events. Manage campaign calendars, write copy, run and optimize Google and LinkedIn ads, coordinate partner-funded initiatives, analyze performance with analytics tools, support event logistics, and report results to stakeholders.