Provide second-level end-user support for desktop hardware, software, printers/plotters, telecommunication and mobile devices; troubleshoot, repair/replace equipment; support on-site video/web conferences and hands-on Data Center/IT project tasks for R&D engineers.

Design, develop, test and support Enterprise Data Warehouse ETL solutions using Informatica. Integrate SAP data, build ETL packages, create test plans, document development, participate in deployments and lifecycle phases, and collaborate with business and IT stakeholders.