Computech Corporation Jobs

Technical Support(Level 2)

Computech Corporation

Technical Support(Level 2)

Posted 2 Months Ago

Be an Early Applicant

In-Office

Gardena, CA, USA

Mid level

In-Office

Gardena, CA, USA

Mid level

Provide second-level end-user support for desktop hardware, software, printers/plotters, telecommunication and mobile devices; troubleshoot, repair/replace equipment; support on-site video/web conferences and hands-on Data Center/IT project tasks for R&D engineers.

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Job Description

Role Description :

Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)

General Description :

This individual will support all Gardena R&D engineers / end-users with their desktop / office OA support needs as well as provide daily support for Data Center and ITD Project hands-on support.

Requirements/Must Have :

Excellent work ethic and willingness to work on altered/non-standard schedules Strong hardware and software troubleshooting capabilities Good communication skills for interfacing with customers Experience dealing with mobility device deployments and support (primarily with iOS, however some Android/Windows Mobile as well)

Additional Information

Must have experience on Mobile devices

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