Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads day-to-day operations with an outsourced customer support partner, including queue management, launch preparation, training, escalations, policies, macros, review moderation, NPS, CSAT, reporting, and customer sentiment programs. The role resolves complex issues, identifies process improvements, manages support platforms, and advocates for customer-focused solutions across Marketing, Operations, Retail, and Product teams.

Supports strategic finance through financial modeling, revenue and expense forecasting, margin and trend analysis, liquidity planning, reporting, budgeting, and KPI evaluation. Partners with Accounting, Operations, Marketing, executives, Unilever, and external stakeholders on growth initiatives, retail, international expansion, and product launches. Performs DTC cohort and customer behavior analysis, retail POS analysis, market sizing, and special projects.

As a TikTok Creative Manager, you'll lead Dr. Squatch's TikTok strategy by developing content, managing creator relationships, and analyzing performance to grow brand presence and engagement.

Own the direct-response creative strategy across Meta, TikTok, and TikTok Shop, connecting creative investment to revenue growth. Build testing frameworks, content pipelines, performance dashboards, and scalable creative infrastructure. Lead a high-velocity performance creative team, manage agencies and creators, and partner with brand, e-commerce, analytics, and performance marketing teams. Develop platform-native content, guide international expansion, and use metrics such as CTR, CVR, and ROAS to determine what to scale, iterate, or stop.

Manage day-to-day ecommerce site operations and Shopify/CMS content, configure promotions/discounts, execute product launches and campaigns, perform comprehensive QA and inventory updates, coordinate cross-functional launch timelines, analyze campaign performance, maintain processes and documentation, and recommend optimizations to improve site performance and customer experience.

Lead retention, subscription, loyalty, and lifecycle marketing to grow DTC customer LTV. Own retention strategy, P&L, vendor relationships, and a team of five across email, SMS, and direct mail while partnering with product, growth, finance, and executive leadership.

Senior UX Designer leads user research, usability testing, information architecture, and interaction design for e-commerce flows. Owns research repository, defines UX patterns, builds wireframes/prototypes, ensures consistency and accessibility, and partners with Product Design and Engineering for scalable, component-based handoffs.