Supports members by handling personal and lifestyle-related tasks, including researching vendor availability and pricing, contacting businesses, organizing information in Google Sheets, creating calendar invites, and sourcing gifts. The role works with copilots, operations teams, vendors, and businesses rather than directly communicating with members initially. Requires strong organization, communication, web navigation, problem-solving, scheduling flexibility, and computer skills.

Manage disposition of REO property portfolio from acquisition through sale: analyze valuations (appraisals, BPOs), develop sales strategies, oversee vendors, track timelines and performance, ensure regulatory and investor compliance, and recommend process improvements to maximize recovery and minimize costs.

Support ICE Invoice Management workflows and system controls for mortgage servicing. Maintain fee codes, investigate invoice issues, assist testing and reporting, monitor controls, prepare KPI and exception reports, and coordinate remediation and process improvements.