Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provide hands-on technical support for payment tokenization integrations by debugging network, API, infrastructure, and downstream gateway issues. Own customer onboarding, escalations, incident and maintenance communications, status page updates, and cross-team coordination. Lead customer integrations from kickoff through go-live, create documentation and training, meet SLAs, and serve as the primary Support decision-maker during PT business hours. Participate in an every-third-weekend on-call rotation.

Leads VGS’s strategic partnerships across payments, commerce technology, card networks, cloud providers, AI platforms, wallets, and infrastructure partners. Responsibilities include managing a partnerships team, developing ecosystem and product strategies, negotiating complex commercial and technical agreements, coordinating cross-functional launches, building executive relationships, and translating market insights into product roadmap and growth opportunities. Requires deep payments ecosystem knowledge, strategic partnership experience, and the ability to connect technical capabilities with partner needs.

Own the product strategy and delivery of network services, including card network and payment gateway integrations. Define unified APIs, webhook models, technical roadmaps, and feature specifications. Partner with engineering, security, UX, legal, and external networks from discovery through launch. Lead customer onboarding, documentation, integration support, and developer enablement. Track adoption, reliability, latency, error rates, integration cycle time, and SLA performance using SQL-driven analysis.