Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead client onboarding and implementation for health plan customers, operate embedded on client sites to translate claims data and workflows into internal execution, develop repeatable playbooks, monitor recovery outcomes, resolve operational blockers, and partner cross-functionally to inform product and scale operations.

Make 100–150 outbound/inbound calls daily to prospective and current customers, explain product/service features, resolve queries and grievances, document interactions in CRM, meet call targets, update customer database, and close sales to earn performance-based incentives.

Coordinate intake, proposal development, and reporting for donor-funded projects. Maintain a central project registry, track funding and compliance, support financial allocations, liaise with partners, generate reports and dashboards, and ensure timely, accurate donor communications to support fundraising and program accountability.

Lead operational delivery for Special Programs, managing 30–40 consultants via 4–5 managers. Own program health, timelines, quality standards, capacity planning, escalations, and executive client relationships. Coach first-line managers, perform performance management, review deliverables for technical rigor, and mitigate delivery risks to ensure client satisfaction across multiple compliance frameworks.

Lead strategy and execution of lifecycle marketing across email, SMS, push, and in-product messaging. Analyze customer journeys and subscription datasets to identify drop-offs and growth opportunities. Build, launch, and optimize automated onboarding, activation, engagement, retention, win‑back, and referral programs. Translate complex genomic insights into clear customer messaging, run experiments and A/B tests, and partner with Product, Data, and Engineering to improve tracking, data quality, and infrastructure.

Lead end-to-end delivery of EMR integrations and upgrades: develop project plans, coordinate Sales/Engineering/Product/Customer Success, ensure HL7 and technical standards, manage client communications, run training and go-live readiness, and transition customers to post-implementation support.

Provide front-line technical support and customer service via phone and ticketing (ConnectWise), troubleshoot hardware/software (Windows/macOS, MS Office), escalate and document issues, perform occasional on-site client visits, and maintain service desk administration and timesheet reporting.

Provide first‑contact remote IT support for company employees (85% general tech support, 15% Tier 1 enterprise AI tool support). Troubleshoot, document, and resolve device, software, and access issues; escalate when needed; assist with AI account provisioning, FAQs, and runbook-driven resolutions. Support macOS/iOS and mobile devices, coordinate with vendors, and contribute to knowledge base and onboarding/offboarding workflows.

The Senior UX/UI Designer will own design features at Syllo, collaborating closely with design, product, and engineering teams to deliver polished user experiences, managing design systems and iterating efficiently.

Design, build, and support cloud platforms and Kubernetes clusters on AWS/Azure; implement Terraform-based IaC and CI/CD pipelines; lead cloud migrations and modernization of legacy workloads; automate scaling and deployments; monitor and optimize system reliability, security, and cost; collaborate with stakeholders and contribute to runbooks, reviews, and knowledge sharing.