Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provides customer onboarding, tier-one technical support, training, troubleshooting, and service coordination for digital dentistry, CAD/CAM, imaging, hardware, and software products. Maintains knowledgebase articles, databases, reports, documentation, and task tracking. Coordinates installations, vendor support, equipment updates, staff assignments, and customer issue escalation while partnering with sales, field technicians, trainers, and internal teams.

Own the full enterprise sales cycle for Fortune 2000 accounts across targeted verticals, from prospecting through negotiation and close. Carry and exceed quota, build qualified pipeline, manage forecasts and Salesforce CRM hygiene, and execute account-based strategies. Navigate complex stakeholder groups, engage executive buyers, represent Trackforce at industry events, and collaborate with Sales Engineering, Customer Success, Product, and Marketing. The role requires disciplined MEDDPICC selling and supports vertical go-to-market initiatives.

Own a portfolio of higher education SaaS partners, serving as their strategic advisor and primary contact. Lead adoption, business reviews, renewals, and expansion opportunities while maintaining forecasts and pipeline documentation. Analyze partner data, create ROI-focused reports and presentations, recommend strategies tied to institutional goals, and advocate for partners internally. Collaborate with Sales, Product, Marketing, and Engineering to improve customer outcomes and platform value. The role is fully remote with quarterly campus travel.

Manage property insurance client relationships from onboarding through renewal. Drive product adoption, workflow integration, and measurable outcomes using ZestyAI solutions. Maintain regular client communication, support business reviews, monitor usage and client health, identify expansion opportunities, and relay feedback to internal teams. Collaborate with Product, Risk Analytics, Data Science, Support, Marketing, and senior Client Success leaders while developing expertise in insurance workflows, analytics, and AI-enabled tools.

Own the full B2B sales cycle across the US and Canada, from outbound prospecting through closing, targeting photography studios. Build pipeline, conduct product demonstrations, communicate business value, exceed quotas, navigate objections, and collaborate with a BDR and CRO to develop the North American go-to-market strategy for a SaaS platform.

Build and operate an AI-native software development lifecycle across planning, coding, review, testing, deployment, and incident response. Develop internal AI agents, shared harnesses, CI/CD gates, automated QA, code reviewers, and developer workflows. Embed with engineering teams, ship on their backlogs, drive adoption, remove infrastructure and tooling blockers, and measure improvements in throughput, quality, cycle time, cost, and developer experience.

Support the CEO by managing complex calendars, priorities, travel, expenses, meetings, logistics, materials, and follow-ups. Build trusted relationships with executives, board members, customers, partners, and stakeholders. Improve administrative processes through AI and emerging technology, while exercising discretion with confidential information in a fast-paced global environment.

Lead experience strategy and UX design for digital experiences. Conduct research, define personas and journey maps, facilitate workshops, create wireframes and prototypes, refine information architecture and design systems, support usability testing, and collaborate with cross-functional teams to connect user needs with client business outcomes.

Owns complex Tier 2 technical support escalations across Stratus and the Autodesk ecosystem, including Revit, BIM 360/ACC, and Navisworks issues. Diagnoses configuration, integration, permission, and platform problems; uses AI tools for research, troubleshooting, communication, and automation; documents solutions; improves AI support knowledge; escalates defects to engineering; mentors L1 agents; and contributes to service metrics and customer experience.

Supports technical sales through product demonstrations, lead generation, customer outreach, solution design, technical guidance, and cross-functional collaboration. The role focuses on learning SaaS, data integration, and cloud solutions while helping understand customer requirements, communicate technical concepts, gather feedback, and improve customer engagement and adoption.