Top Tech Jobs & Startup Jobs in Los Angeles, CA

Leads and develops a global Technical Account Management team supporting enterprise customers. Oversees customer service delivery, escalations, account planning, capacity management, performance metrics, and operational improvements. Partners with Customer Success, Sales, Support, Consulting, Engineering, and Product to improve retention, renewals, expansion, and customer outcomes. Represents customer and team needs internally while evolving TAM programs and processes.

Draft and negotiate vendor, commercial, custody, brokerage, trading, partnership, intercompany, and client agreements. Advise on third-party risk management, contract frameworks, and emerging business lines while partnering with sales, product, engineering, operations, and other teams. Lead legal projects, develop contract playbooks, resolve complex issues, and support the company’s growth in the crypto and digital asset industry.

Manage post-sale relationships with school districts, municipalities, and fleet operators. Lead onboarding, training, account management, issue resolution, and service customization while coordinating internal teams, bus dealers, and OEMs. Analyze performance data, provide recommendations, gather product feedback, and support customer maintenance strategies. The role is remote in Southern California and requires monthly customer-site travel.

Leads the enterprise data platform engineering team and owns its reliability, security, scalability, performance, cost, and operational support. Oversees relational, NoSQL, and analytical platforms; data movement and transformation; infrastructure as code; GitOps; database automation; high availability and disaster recovery; monitoring; compliance; and incident response. Manages engineers, on-call operations, technology selection, vendor evaluations, budgeting, and cross-functional delivery while remaining hands-on in architecture, administration, performance tuning, and complex technical escalations.

Design, commission, operate, troubleshoot, and improve industrial automation and control systems for Hertha Metals’ ironmaking process. Responsibilities include PLC and HMI programming, control strategy development, FAT/SAT, plant commissioning, loop tuning, alarm and historian management, root cause analysis, safety reviews, and on-site operational support. The engineer will collaborate with process, mechanical, electrical, operations, maintenance, vendors, and system integrators during plant scale-up and future facility expansions.

Remote contract role to administer and configure Salesforce and HubSpot instances. Perform flows/automations, validation rules, dashboards, basic config changes, and support internal Everpeak org. Requires US-hours availability, clear English communication, and proactive follow-up. Minimum 10 hours/week, capacity to ramp up.

Serves as a senior advisor on employee relations, independently managing routine and complex workplace investigations, employee complaints, conduct issues, accommodations, and ADA interactive processes. Advises leaders on employment law, performance management, corrective actions, terminations, leave, and risk. Coaches managers, partners with HR and Legal, develops ER resources, maintains case documentation, identifies trends, and improves processes across a multi-state U.S. workforce.

Provides first-line help desk support for global customers, managing incidents, desktop support, proprietary applications, service tickets, SLAs, escalations, and customer communications. The role involves troubleshooting issues using technical documentation, dispatching service requests, maintaining detailed ticket records, monitoring systems, collaborating with specialists and engineers, and contributing to the knowledgebase.

Own a B2B SaaS customer portfolio across onboarding, adoption, active usage, renewals, and expansion. Guide customers in CRM data integrity, optimize workflows, review configurations, communicate value, handle objections, and identify new use cases. The role requires technical fluency, CRM and data workflow knowledge, proactive problem-solving, and clear communication through chat, email, video, and customer meetings.

Owns the full post-sale customer success function across Vouched’s IDV and KYA products, with primary accountability for net revenue retention. The VP will build and continuously improve onboarding, adoption, renewal, expansion, health monitoring, forecasting, and risk-management processes; lead and coach CSMs and implementation specialists; partner with Product, Sales, and executive leadership; and ensure CRM data accurately reflects customer health, renewal pipeline, and expansion opportunities.