Top Tech Jobs & Startup Jobs in Los Angeles, CA

Provides technical customer support by triaging and resolving issues involving RelationalAI, Snowflake, Azure, databases, and graph technologies. Troubleshoots logs, stack traces, performance problems, environments, and client applications; communicates with technical and executive stakeholders; collaborates with Sales, Field Engineering, Product Management, and Product Engineering; and improves support processes, tools, products, and customer experience.

Leads a team of 7–8 Customer Success Managers serving upmarket SaaS customers. Responsibilities include coaching and developing talent, driving retention, adoption, customer value, renewals, forecasting, risk management, and operational excellence. Partners cross-functionally with Sales, Product, Support, Professional Services, Marketing, and RevOps to improve customer outcomes and scale Customer Success programs.

Owns enterprise new-logo acquisition from prospecting through contract negotiation and close. Builds pipeline, leads value-based sales cycles with senior stakeholders, delivers product demos, develops proposals and forecasts, maintains Salesforce pipeline hygiene, and partners with Marketing and Business Development. The role requires full-cycle enterprise B2B SaaS selling, quota achievement, AI-assisted sales execution, and the ability to sell workplace, facilities, HR, IT, finance, or real estate solutions.

Respond to high-volume customer inquiries by phone, live chat, and email; provide product guidance and technical support across financial offerings. Conduct outbound calls, identify customer needs, troubleshoot issues, recognize experience trends, share insights with leadership, and support teammates. The role requires strong communication, empathy, problem-solving, basic software proficiency, and ideally CRM experience.

Own a Los Angeles sales territory by prospecting local businesses, managing the full sales cycle, conducting product demonstrations, negotiating, and closing new merchant accounts. Build relationships with small and medium-sized businesses, recommend payment and loyalty solutions, and maintain pipeline activity in Salesforce. This field-based role requires independent work, face-to-face outreach, reliable transportation, resilience, and a results-driven approach.

Manages creator operations across marketing campaigns, including creator vetting, data validation, content and profile reviews, brand safety monitoring, risk documentation, and escalation. Partners with Client Services, Creator Relations, and cross-functional teams to ensure campaign compliance, accurate records, and seamless execution across multiple workflows.

Supports restoration and property-management operations by handling customer calls, tracking leads, maintaining records, managing shared inboxes, preparing client updates, and coordinating follow-ups among customers, project managers, and internal teams. The role also assists with compliance activities, lease documentation, property inquiries, and maintenance tracking while ensuring accurate administrative records and timely communication in a remote environment.

Source and engage technical and specialized talent across engineering, product, design, GTM, and G&A functions. Build targeted sourcing strategies, conduct talent research and market mapping, create personalized outreach, assess passive candidates, and develop inclusive pipelines. Collaborate with Talent Acquisition Partners and hiring teams, use sourcing data to evaluate pipeline effectiveness, and improve tools, workflows, automation, and AI-enabled practices.

Design and optimize the builder funnel to attract, onboard, engage, and retain developers and founders. Run programs (hackathons, cohorts), create onboarding resources, analyze KPIs to improve conversion and retention, and build partnerships to expand the ecosystem for decentralized AI and blockchain innovation.

Build and maintain full-stack features across a Ruby on Rails monolith and Go microservices. Develop candidate portals, partner integrations, I-9 workflows, adjudication tools, asynchronous vendor pipelines, and AI-powered document and automation features. Own work end to end, including testing, code review, deployment, monitoring, and major user experience paths. Work with PostgreSQL, REST APIs, webhooks, OAuth, SFTP, and server-rendered frontends.