Top Tech Jobs & Startup Jobs in Los Angeles, CA

Prepare complex fulfillment and parcel client invoices, perform large-scale data analysis using advanced Excel (VLOOKUP, Pivot Tables), collaborate with Sales/Operations/Implementations, resolve customer billing disputes, document processes, produce KPI reporting, and support internal/external audits.

The Head of PMO will drive execution of cross-functional initiatives in a 3PL and fulfillment environment, ensuring on-time and on-budget outcomes. Key responsibilities include program execution, PMO governance, cross-functional coordination, risk management, and team leadership.

The role involves developing BI dashboards, analyzing supply chain KPIs, collaborating with teams for operational improvements, and ensuring data integrity.

Provide first-level support for a SaaS platform via email, phone, and chat: troubleshoot login, payroll, and reporting issues; document interactions; escalate complex problems; educate clients on features and best practices; and collaborate with internal teams to improve processes.

Own end-to-end clinician onboarding to drive rapid activation and high satisfaction. Deliver group and individual sessions, maintain onboarding materials, implement workflow and automation improvements, manage scheduling tools, partner with Clinical Success and enterprise teams, and document processes to scale clinician adoption and success.

Lead design and implementation of scalable observability integrations and middleware for Grafana Cloud, focusing on Kubernetes monitoring. Drive technical direction, mentor engineers, engage with OSS communities, collaborate with product and support teams, and operate production services with on-call responsibilities.

Serve as legal advisor to product and engineering on feature development, launches, licensing, privacy, security, and AI governance. Draft and negotiate complex software licenses, develop scalable product review processes, assess IP and third-party risk, and collaborate cross-functionally to scale legal workflows.

This role involves leading go-to-market strategies, messaging, and product positioning, collaborating closely with product management and sales teams at Grafana Labs to drive growth and customer adoption.

Own productionalization of ML prototypes: deploy, monitor, and maintain scalable, reliable ML services for campaign optimization. Improve model quality, latency, observability, testing loops, data freshness, and rollout safety while sharing on-call responsibility.

Support a large portfolio of agency partners to drive platform adoption, retention, and successful outcomes via reactive support, proactive outreach, training, playbooks, and data-informed escalation and prioritization.

The Senior Software Engineer will build and maintain platform services and APIs for merchant integrations, focusing on reliability and scalability in a collaborative team environment.

The Strategic Account Executive drives revenue by developing sales strategies and nurturing customer relationships, identifying opportunities, and collaborating with internal teams.

Implement and configure ServiceNow TPSM integrations, vendor catalog items, mappings, and remote tasks; manage customer onboarding playbooks; validate and support UAT; build and automate test plans with ATF; act as ServiceNow SME and guide customers through testing and deployments.

Lead product operations to scale product delivery: optimize tooling and processes (Jira, Confluence, Figma, Make), build enablement and training, support prioritization and resourcing, run strategy and ideation rituals, and coordinate end-to-end delivery for top-priority projects while partnering across Product, Engineering, Design, Marketing, and Sales.

The Director of Content Marketing will develop content strategies, lead hands-on content creation, build content systems, and collaborate cross-functionally to enhance the brand's narrative and customer engagement.

Build and maintain resilient backend services and APIs for fraud detection, identity verification, and transaction monitoring. Integrate third-party risk/compliance platforms, partner with product and engineering teams, contribute to architecture decisions, and produce documentation to ensure secure, reliable systems at scale.

Design, build, and deploy scalable ML and AI systems for Airbnb Customer Support. Lead LLM-based solutions (fine-tuning, RAG, evaluation), collaborate cross-functionally, and drive early-stage ML initiatives to production.

The Senior Counsel, Product will advise on compliance, legal risks related to product lines, and support various business teams in navigating complex legal matters.