Top Tech Jobs & Startup Jobs in Los Angeles, CA

Lead customer onboarding, deploy and configure secure mail, file sharing, SIEM, email relay, and VDI solutions. Manage technical implementation projects, resolve complex support issues, escalate high-severity incidents, create documentation, coach junior team members, and collaborate with Engineering, Customer Success, and Sales to improve product and processes.

Manage a portfolio of strategic clients using NPS Prism to deliver CX insights, advise senior stakeholders, drive account growth, support Bain case teams, create thought leadership, and use AI and automation to accelerate insight delivery. Own day-to-day client management, project plans, contracting, demos, and cross-team coordination to ensure clients realize Prism's value and drive CX improvements.

Handle inbound and outbound consumer leads to provide estimates, close sales, schedule installations, and coordinate with field technicians and project managers. Use HubSpot, ServiceTitan, DialPad, and Excel to manage leads, communicate promptly with clients, meet sales goals, and perform administrative duties.

Owner of full-stack features and platform reliability: build scalable web applications, optimize PostgreSQL performance, maintain asynchronous infrastructure (Celery), migrate frontend to server-side HTMX, ship revenue-driving features, ensure observability and SLO-driven reliability, collaborate cross-functionally, write testable code, and participate in architecture and code reviews.

Lead account-based outreach in a region to identify high-potential customers, run multi-channel prospecting, book meetings with decision-makers, support technical discovery and proof-of-value, collaborate with marketing and regional stakeholders, and document all activity in the CRM.

Lead UI/UX design for an AI-driven pharmaceutical research platform: create wireframes, prototypes, visual designs, conduct user research and usability testing, collaborate with AI engineers, maintain product backlog and brand guidelines, and build web interfaces using HTML/WordPress.

Manage onboarding, adoption, and ongoing success for corporate clients on the Sharebite platform. Coordinate cross-functional teams, handle renewals, identify upsell opportunities, maintain CRM data (Salesforce), and provide high-touch consultative account management and escalation support.

Own executive relationships and value realization for strategic enterprise accounts. Lead agentic AI migration programs, drive renewals and expansion, partner cross-functionally, mentor CSM team, and codify migration playbooks to scale best practices.

Own and grow a portfolio of global enterprise accounts post-sale, driving net revenue retention and expansion. Build executive relationships, develop account plans, lead renewals/upsells, drive platform adoption, surface product feedback, manage risk and forecasting, and represent the company at reviews and events while coordinating cross-functional teams.

Drive franchise growth by converting existing hotels and sourcing new construction in an assigned territory. Build pipelines, cultivate relationships with franchisees, developers and third parties, negotiate deals, manage contracts and approvals, collaborate with internal teams to ensure brand compliance, perform market and competitive analysis, and travel frequently to source and close opportunities.