Own the product vision, strategy, roadmap, prioritization, and lifecycle for solutions supporting caregiving members, internal care teams, and clients. Lead user discovery, interviews, experiments, data analysis, requirements definition, and cross-functional execution with engineering, design, and data teams. Identify opportunities for AI and emerging technologies, define success metrics, track performance, and deliver high-impact products from ideation through launch and sunset.

Own full-cycle sales for small and mid-market prospects (under 1,000 employees): prospecting, discovery, demos, negotiations, and closing. Support partnerships, outreach campaigns, conference strategy, and collaborate with Marketing and Legal. Track pipeline and report metrics to the Chief Growth Officer.