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Own a product area from discovery through delivery and iteration. Define product vision, strategy, roadmaps, PRDs, user stories, acceptance criteria, and prioritized backlogs. Conduct customer research and data-informed analysis, collaborate with Engineering, Design, Sales, Marketing, and Customer Success, and support launches and adoption. Lead Product Council planning, present roadmaps, evaluate AI-agent outputs, and use customer and usage insights to improve product outcomes.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Lead product strategy, roadmaps, discovery, and go-to-market for a healthcare SaaS portfolio. Build and manage an "agentic" product-analyst layer, run Product Councils, chair the Strategic Product Council, and hire/coach PMs to drive adoption, retention, and business outcomes.

The Account Executive will manage the full sales cycle in the healthcare sector, engaging with C-suite executives and driving revenue through new and existing accounts. Responsibilities include pipeline management, developing business cases, and collaborating with internal teams to tailor solutions.