The Customer Strategy Manager will oversee communication and strategy for mid-market accounts, analyzing metrics and driving decisions based on data to enhance client partnerships and optimize marketing campaigns.

Lead and scale a high-performing advertising Strategist function across retail, DTC, and social channels. Develop tiered strategist models, hire and coach teams, implement performance-tracking systems, and align channel learnings with Product, Sales, Customer Success, and Exec Leadership to drive revenue, retention, and operational excellence.