Manages assigned B2B SaaS clients as a trusted advisor, creating Success Plans, conducting Business Reviews, supporting adoption and program growth, identifying expansion opportunities, coordinating with internal teams, and maintaining accurate Salesforce records. The role requires strong communication, organization, adaptability, and the ability to explain software functionality clearly while managing multiple client priorities.

Leads day-to-day engineering execution for a lean, senior team while remaining hands-on with production code, architecture, incident response, and AI-assisted development. Owns delivery, quality, reliability, security, cloud costs, automation, and technical standards across multi-tenant SaaS platforms on AWS and Azure with Kubernetes. Partners with Product, Design, Support, and the CTO to build AI features, improve engineering productivity, hire and develop talent, and maintain predictable delivery.

The Account Executive will manage end-to-end sales cycles, engage C-suite leaders, and exceed quotas by selling mission-driven software solutions to large organizations.