Manage and grow relationships with customer accounts, ensuring satisfaction and expansion. Collaborate with teams to optimize freight execution and achieve performance targets.

Build and productionize agentic AI workflows and automation for logistics. Integrate LLMs, orchestration frameworks, and data pipelines with TMS/RPA systems. Implement guardrails, monitoring, evaluation metrics, audit trails, and lightweight front-end prototypes. Collaborate with product, ops, and engineering to scale successful prototypes into reliable production services.

The Pricing Analyst will develop accurate pricing for drayage opportunities by analyzing market data, costs, and operational realities, and support bid processes and cross-functional collaboration.