Lead design, deployment, and security of Microsoft 365 E5 environments for regulated clients. Provide Tier III support, architect secure collaboration solutions, mentor junior engineers, implement Purview/DLP, support compliance (CMMC, NIST 800-171, DFARS), and standardize operations with automation and IaC.

Perform billing and reconciliations for billed and unbilled receivables, prepare billing analyses and reports, handle collections, resolve billing issues with other departments, follow accounting controls and procedures, and provide customer service.

Lead planning, execution, and delivery of small-to-medium projects, managing cross-functional teams, schedules, budgets, risks, and stakeholder communication. Ensure SOW alignment, monitor performance and margin, coordinate transitions and post-go-live stabilization, and uphold PMO standards and continuous improvement.