Coordinates repossession and vehicle remarketing activities for delinquent accounts. Responsibilities include member and vendor communication, account reviews, required letters and scrubs, inventory and status monitoring, workflow issue resolution, escalation, and compliance with lending regulations and company policies.

Leads complex technical programs from inception through delivery, developing roadmaps, schedules, milestones, and execution plans. Partners with engineering and cross-functional teams to manage risks, dependencies, priorities, and stakeholder communication. Improves program management processes and information-flow pipelines through automation, drives predictable execution, and mentors junior program managers. Requires strong technical knowledge of software development methodologies and experience delivering large-scale programs on time and within budget.

Lead strategy and execution for the AI-powered Savings product, improving user financial health through cross-functional collaboration and product development.