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Manage customer accounts to drive adoption and satisfaction while promoting upsells and renewals. Conduct reviews, analyze engagement, and mentor team members.

The role involves leading and developing the Customer Success team, ensuring customer satisfaction and business growth through strategic management and collaboration across teams. It focuses on operational excellence and driving customer value in the cybersecurity domain.

The Customer Success Manager will manage a portfolio of clients, ensuring adoption of services, driving renewals and upsells, and collaborating across teams to maximize customer satisfaction and outcomes.

The Account Executive will drive new business acquisition, develop strategic plans, engage prospects, and manage the full sales cycle, focusing on cyber security solutions.