Top Tech Jobs & Startup Jobs in Los Angeles, CA

Manage overdue customer accounts and support timely receivables collection. Responsibilities include contacting customers, resolving past-due balances and remittance deductions, reconciling accounts, researching payment activity, maintaining collection records, preparing reports, and collaborating with Billing, Legal, and Customer Success. The role also identifies process improvements and supports accurate, efficient cash collection while handling confidential information.

Own customer success relationships for a SaaS facilities-management platform. Responsibilities include developing success plans, driving product adoption, monitoring customer health, identifying risks and expansion opportunities, coordinating escalations, advocating for customers, leading strategic meetings, and partnering with Sales, Support, Product, and Professional Services. The role requires platform expertise, strong communication, consultative relationship management, organizational skills, and effective use of CRM and customer-success systems.

Leads global human resources strategy for a SaaS organization, including workforce planning, talent acquisition, organizational design, culture, employee engagement, leadership development, HR operations, and international employment compliance. Advises executive leadership, manages global HR teams, develops scalable people programs, and drives organizational transformation, performance, and continuous improvement across multiple geographies.

Leads and develops a globally distributed engineering team while shaping technical strategy, modernizing a SaaS platform, and building scalable solutions with .NET, React, APIs, and cloud technologies. Responsibilities include mentoring engineers, influencing architecture, improving CI/CD, reliability, delivery practices, and advancing responsible AI adoption across engineering.

Leads and develops a globally distributed software engineering team while remaining 50% hands-on. Responsibilities include driving technical strategy and modernization, building scalable SaaS solutions with .NET, React, APIs, and cloud technologies, improving CI/CD and reliability, mentoring engineers, influencing architecture, and advancing responsible AI use across engineering.

Leads enterprise product and AI security strategy, secure-by-design implementation, SDLC controls, AI model risk management, product security architecture, vulnerability and incident management, software supply-chain integrity, regulatory alignment, and acquisition integration. Oversees security teams and partners across operating companies, establishes metrics and standards, supports customer security requirements, and reports program effectiveness and risk to executive leadership and the Board.

Manage a high-volume B2B SaaS customer portfolio across North America, driving renewals, upsells, cross-sells, retention, and product adoption. Responsibilities include account health monitoring, customer engagement, revenue forecasting, CRM management, churn mitigation, and cross-functional collaboration with Customer Success, Marketing, Product, and Professional Services.

Manage strategic enterprise customer relationships from onboarding through renewal. Develop success strategies, drive adoption and measurable outcomes, monitor account health, mitigate churn, conduct business reviews, provide training, and identify expansion opportunities. Coordinate renewals, issue resolution, and internal stakeholders while advocating for customer needs. Maintain CRM accuracy and travel to customer sites up to 25% of the time.

Design, implement, and administer global compensation and equity programs. Provide strategic compensation consulting to HR and business leaders, conduct market and pay fairness analyses, lead annual salary and rewards planning, manage equity grant administration and vendor relationships, and build communications and metrics to measure Total Rewards effectiveness.

Drive full-cycle enterprise SaaS sales for RSO Assist, including pipeline development, consultative discovery, demonstrations, proposals, negotiation, and closing. Partner with Account Managers and cross-functional teams to develop strategic opportunities, manage territories and forecasts, achieve quotas, and engage executive, operational, compliance, IT, and finance stakeholders. Maintain expertise in radiation safety workflows, SaaS models, and competitive solutions while supporting complex sales cycles and customer modernization initiatives.